Capitel Rama 4 Reviews

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations and that you decided to shorten your visit.We sincerely apologize for the issues you experienced regarding the cleanliness of the room, the condition of the shower, and the insects you encountered. This is certainly not the standard we aim to provide, and we understand how disappointing this must have been.We appreciate your kind words about our check-in staff and will also share your feedback with our housekeeping and maintenance teams. Your comments have been taken seriously, and we are reviewing these issues to ensure the necessary improvements are made.Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future.Kind regards,Capitel Rama 4 Management Team

Response from Property: Dear Valued Guest,Thank you for staying with us and for sharing your valuable feedback.We are pleased to know that you found our hotel to be good value for money. However, we sincerely apologize for the inconvenience caused by the presence of ants and for not meeting your expectations regarding cleanliness. Your comments have been shared with our housekeeping and pest control teams so that we can improve our standards.We also appreciate your feedback regarding our location. While we may be slightly away from the busiest tourist areas, we hope our peaceful atmosphere and nearby transportation options can provide a comfortable stay for our guests.Thank you once again for your comments. We hope to have the opportunity to welcome you back and provide you with an even better experience.Kind regards,Capitel Rama 4 Management Team

Response from Property: Dear Joel,Thank you very much for your kind review and for sharing your experience with us.We are delighted to hear that you enjoyed our rooftop facilities, including the bar, swimming pool, and shared kitchen area. It is also wonderful to know that you found the bed comfortable and appreciated the convenience of our 24-hour reception service.Thank you as well for your kind words about our staff. We will be sure to share your compliments with the entire team, as they always strive to provide friendly and helpful service to every guest.We appreciate your feedback regarding the brightness of the room in the morning. Guest comments like yours help us identify areas where we can continue to improve the overall comfort of our accommodations.It was a pleasure hosting you, and we are very grateful that you chose Capitel Rama 4 for your stay in Bangkok. We hope to welcome you back again on your next visit to the city.Warm regards,Capitel Rama 4 Management Team.

Response from Property: Dear Genzi,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our convenient location and especially the rooftop pool with the beautiful city view.We also appreciate your comments regarding the soap and shampoo. Your feedback is valuable to us and will be shared with our team for further improvement.Thank you once again for staying with us, and we hope to welcome you back again in the future.Best regards,Capitel Rama 4 Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback and for choosing to stay with us at Capitel Rama 4.We are pleased to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness, spaciousness, and amenities of your room. Your compliments will be shared with our team, who work hard every day to ensure our guests have a comfortable stay.We also appreciate your comments regarding the alley leading to the hotel and the building layout. We understand that guests visiting for the first time may find the area unfamiliar, and we will continue looking for ways to improve signage and provide clearer directions to make arrival and navigation easier.Thank you as well for your understanding regarding the photo and for recognizing the positive aspects of your stay. We are happy to know that despite the minor inconveniences, you still considered our property a good hotel overall.We truly appreciate your feedback and hope to have the opportunity to welcome you back again in the future.Warm regards,Capitel Rama 4 Management Team.

Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and for choosing to stay with us at Capitel Rama 4.We are delighted to hear that you enjoyed our beautiful swimming pool, peaceful atmosphere, and welcoming environment. It is especially rewarding to know that our friendly staff helped make your stay a memorable one.Your kind words mean a great deal to our entire team, and we will be sure to share your compliments with all staff members. Positive feedback like yours motivates us to continue providing exceptional service and creating enjoyable experiences for our guests.Thank you once again for your support. We truly appreciate your recommendation and look forward to welcoming you back to Capitel Rama 4 on your next visit to Bangkok.Warm regards,Capitel Rama 4 Management Team.

Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay, found the hotel convenient to reach the city center, and considered it good value for money.Your support is truly appreciated, and we hope to welcome you back again in the future.Best regards,Capitel Rama 4 Management Team

Response from Property: Dear Martyna,Thank you very much for taking the time to share such a detailed review of your stay with us. We truly appreciate both your kind comments and your constructive feedback.We are very pleased to hear that you enjoyed our location, swimming pool, bar, and the convenience of transportation nearby. It is also especially rewarding to know that our team made a positive impression with their friendliness—your kind words will certainly be shared with all staff.At the same time, we sincerely apologize for the inconveniences you experienced. We are very sorry to hear about the weak Wi-Fi connection, as well as the difficulty using the smart TV. Please be assured that we are continuously working to improve our network performance for a better guest experience.We also regret the issue with the balcony door not closing properly and any discomfort caused by insects in the room. Our maintenance and housekeeping teams have been informed to inspect and address these matters more carefully.Regarding the room condition, we appreciate your honest feedback and will take it into consideration as we continue to improve and maintain our property. Please also kindly note that our team is always available 24 hours, and we would have been more than happy to assist with a room change if we had been informed during your stay.Thank you once again for your valuable feedback. We truly hope to have another opportunity to welcome you back and provide you with a more comfortable and seamless experience in the future.Warm regards,Capitel Rama 4 Management Team.

Response from Property: Dear Wander with Busi,Thank you very much for your wonderful and detailed review.We are truly delighted to hear that you had such a great stay with us and that everything met your expectations — from cleanliness and maintenance to our friendly and welcoming staff. It also means a lot to know that you found our location convenient for getting around.Your kind words and recommendation are greatly appreciated, and we are especially happy to hear that you felt comfortable throughout your stay.We look forward to welcoming you back again in the future.Best regards,Capitel Rama 4 Management Team.

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback about your recent stay in our Family Standard Room.We’re pleased to hear that you found the room spacious, relatively clean, and convenient for accessing Ekkamai Bus Station. We’re also very happy that you enjoyed our café , your kind words about the breakfast, sandwiches, and coffee truly mean a lot to our team.Regarding the bathroom amenities, we would like to kindly clarify that we provide shower gel and shampoo in all rooms; however, we currently do not provide separate hand soap. In addition, we provide bath towels and floor towels, but we do not provide hand towels at this time. We sincerely apologize if this caused any inconvenience during your stay.We also apologize for the broken shower holder. This is not the standard we aim to provide, and we have informed our maintenance team to address this issue promptly.Your feedback is very important to us, and we will bring your comments to our management meeting for further discussion and improvement, especially regarding room amenities and overall comfort.Thank you again for staying with us. We truly hope to have the opportunity to welcome you back and provide an even better experience next time.Best regards,Capitel Rama 4 Management Team.

Response from Property: Dear Valued Guest,Thank you so much for your wonderful 10/10 review!We are absolutely delighted to hear that you and your partner loved your 5-night stay with us. It’s great to know that you enjoyed the friendly service, the room amenities, complimentary bottled water and toiletries, as well as the free washing and drying machines.We’re especially happy that you made full use of our rooftop pool, using it every day is the best compliment we could receive.Your recommendation truly means a lot to our entire team. We hope to welcome you both back again very soon for another fantastic stay.Best regards,Capitel Rama 4 Management Team.