250 Marmot Crescent, Banff, Alberta T1L 1B3, CanadaSee Hotel Details
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1 night
Reviews from Real Guests
8.9/10
Very good
128 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.9
Amenities8.8
Service8.9
Cleanliness9.1
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All reviews(128)
Positive reviews(27)
Reviews with photos/video(13)
Awesome rooms(7)
Relaxing hot springs(5)
Great location(5)
Negative reviews(1)
RichardQ
Superior Two Queen Room
Date of stay: Feb 2026
Couple
9 reviews
9.0/10
Great
Posted on Apr 29, 2026
Great location, we always stay here when we visit banff. Very convenient.
Guest User
Superior Two Queen Room
Date of stay: May 2025
Other
2 reviews
10/10
Outstanding
Posted on Jun 29, 2025
Perfect location in Banff! Everything you need for a relaxing stay!
Sher Chyet Fang
Superior Two Queen Room
Date of stay: Sep 2025
Couple
9 reviews
9.0/10
Great
Posted on Oct 19, 2025
about 20 mins walk from downtown but Gas Station and A&W is right next to the motel. Nice coffee and tea in the room. Shower cubicle is a little small and the heater is a little noisy.
Cleverfish_
Superior Two Queen Room
Date of stay: Feb 2025
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Mar 20, 2025
Good!! But I need to check in at the hotel across the street. The staff are very nice and even gave me bus tickets for Banff. The location is very convenient.
Guest User
Superior King Bed Room
Date of stay: Aug 2025
Couple
2 reviews
8.5/10
Very good
Posted on Sep 27, 2025
A slightly elevated motel experience. The hotel you check into makes you regret not staying there as it’s lovely but the Dorothy delivered against expectations
Guest User
Superior King Bed Room
Date of stay: Dec 2024
Couple
2 reviews
9.5/10
Amazing
Posted on Jan 14, 2025
Hot pools were great, had some issues but the staff fixed them immediately. The motel is opposite the hotel with all the facilities. Would stay here next time!
Guest User
Superior Two Queen Room
Date of stay: Apr 2025
Couple
9 reviews
9.5/10
Amazing
Posted on Jun 1, 2025
Ample parking, rooms have been modernized. Great feature that you can make use of the hot pools of the Canoe hotel across the street. Bit at the edge of town, but you can get free bus tickets to go around Banff.
Anonymous User
Superior Two Queen Room
Date of stay: Sep 2025
Family
2 reviews
9.0/10
Great
Posted on Oct 6, 2025
Tea and coffee are great. Hot pool is so beautiful and relax.
Guest User
Superior Two Queen Room
Date of stay: Apr 2025
Couple
42 reviews
9.5/10
Amazing
Posted on May 30, 2025
Good size, recently renovated rooms. Odd choice for floor though. Staff are helpful
Guest User
Superior Two Queen Room
Date of stay: Jun 2025
Family
23 reviews
10/10
Outstanding
Posted on Jul 28, 2025
Amazing service from staff. Will definitely come back!
Kelly2002
Superior King Bed Room
Date of stay: Aug 2024
Couple
5 reviews
9.0/10
Great
Posted on Sep 13, 2024
The hotel is located at the Banff Ave. it’s very convenient to walk to the center part of the town
CherineT
Superior Two Queen Room
Date of stay: Sep 2023
Couple
2 reviews
9.5/10
Amazing
Posted on Nov 1, 2023
Easy check in and check out. Simply download their mobile app to receive a virtual key to your room, or check in in person at the Banff Caribou Hotel and Spa. When checking out, just dial "0" to the front desk, leave the card in the room and you're good to go :)
The room has been renovated and is clean and modern. They have microwave, mini fridge and kettle. You can also take away their mug as a souvenir for free.
In the bathroom, they offer Rocky Mountain Soap Company products that are handmade and vegan. If you like them, you can go to their stores in Canmore or Banff, or order directly online.
Guest User
Superior Two Queen Room
Date of stay: Jan 2024
Couple
5 reviews
9.5/10
Amazing
Posted on Feb 21, 2024
Great place. Clean and quiet. Little bit far from downtown. You have to check in at other hotel.
Guest User
Superior Two Queen Room
Date of stay: Apr 2025
Solo traveller
3 reviews
9.0/10
Great
Posted on May 12, 2025
I was a little worried because it was a motel, but it was very clean and comfortable.
The room was warm and suited Banff, and the bathroom was clean. I usually bring my own shampoo, but I tried this one, which seems to be a Rocky Mountain brand, and was surprised how well it worked on my hair!
There were plenty of cups, but no cutlery, so people who eat in their rooms will need to bring their own.
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안도라
Superior Two Queen Room
Date of stay: Mar 2025
Family
2 reviews
9.5/10
Amazing
Posted on May 6, 2025
It was great in every way.
Check-in was at another hotel across the street,
but it was not inconvenient at all
and the service was good.
If I go back to Banff, I will choose it again.