Best Serviced Apartments in Banff

We stayed at the Fairmont Banff Springs Hotel this past long weekend. A mini getaway for my husband and I. They had excellent covid screening measures in place - from the front entrance staff, to the elevators, to our room. We were gifted with a PPE kit that contained masks, gloves, and sanitizer. The room was small but clean. Air conditioner was great as it was a 30 degree weekend. The pool was refreshing and social distancing measures were in place and well monitored. We ate at the Chop House in the hotel. Very classy (expensive) but worth the money spent. Can’t wait to stay here again! Friendly staff.

The location in the town of Banff is very convenient, the hotel is relatively new and the facilities are more advanced. It's a bit strange to share the pool with the opposite hotel. It is also very convenient to eat at the restaurant next door. recommend!

Great location for bow river trail walk . Reception staff were helpful and assisted us well. Great stay!

The location and environment of the hotel are good, the rooms are good, and the scenery is first-class. There are many shops near the hotel, and there are different restaurants to choose from. You can dine in different restaurants every day and enjoy the local environment. You must remember to reserve time to enjoy the outdoor hot water soaking bath on the top floor.

The hotel is good, the bedding is especially comfortable, the hotel has a sense of history, and the breakfast is good (but the description of the breakfast price on Ctrip's website is wrong, which made me pay 5 Canadian dollars more for each person's daily breakfast at the store!!) I hope that Ctrip make it clear

Without breakfast, the loft suite is particularly convenient and suitable for a family. The bed is comfortable, the location is good, you can walk to Banff town on foot, the parking lot is smart, you can enter and exit at will by entering the password, and the elevator goes straight to the floor, which is very convenient

A must go hotel if you live on IG. You will take great photos anywhere in the hotel. Service is great and the ginger shower gel were so great and unique that made this place very memorable. It was a little dry in the room and the sharp edges of the furnitures might be a pain if you bumped in. Overall I had a good time here. Our Room was beautiful Furnished; the location is next to downtown. Recommend to gern Z and those Millennials without kids.

Very disappointed in these accommodations. Traveled with another couple. We each received windowless rooms(no outdoor view)with a small balcony that faced into a dated, old atrium, spotted with a few old chairs and scuffed tables. The rooms did not have air conditioning and were not very clean. We stayed 4 nights and did not receive any servicing of the room. The indoor lighting was bad and the TV was small and outdated. The bathroom and one of the beds directly faced the door into the hallway, so it was a free show to anyone walking by if the door was opened while in bed. It did include a daily breakfast Buffett which never changed, but it was good enough to start our day. I also plan to write contact the Rocky Mountaineer train company that booked these as part of our package. We had a voucher to dine in the restaurant and it was pretty good. Also location was very good. Walkable to downtown and the river. Pictures show the accumulated dust on the tv, dresser and picture frames.

Very warm and friendly staff members upon arrival who gave us all the necessary information and directions in an efficient manner. The sauna / steam room area was unfortunately closed but due to this if you went to the Banff Upper Hot Springs and returned with your receipt then they would reimburse you (I forgot to get my receipt but it was fine as we intended to go there anyway). The room was lovely and large with a Mountain View, Nespresso machine and large TV, lots of desk space and plug sockets / USB ports which was great. The wardrobe has plenty of hangers for clothing, lots of draw space, huge bathroom with a large powerful shower and nice shower products to use. The location of the hotel is perfect and having an on-site restaurant, coffee shop and gift shop is very handy. Wherever we went within the hotel it was always warm, which was great when coming out of the snow. However, there were some issues; we weren’t sure if the blinds went down with a switch by the side, as it didn’t do anything, but rolling them down was SO noisy, there was a lot of dust and dirt behind the window facing desk, a random satsuma down the side of the cabinet with the Nespresso machine on (despite all other areas being very clean) and there was no light in the corner where the luggage stands were. We were also curious as to why the heater / air conditioner unit faces directly on to the bed, if it was on then you got so hot and dry in the night. There is big potential for this to be 4/5* with just some simple adjustments and cleaning. Although we would happily say here again.