Comfort Inn & Suites Baltimore Inner Harbor

I'm not sure if the ac was working right or not but the hotel is close to the convention center and not horrible. There is a slightly rougher element at and around the hotel on weekends but that doesn't bother me but it may if you have young kids or not used to big cities. All in all I was satisfied with my stay. Free breakfast and friendly staff. Room was clean and bed was comfortable.

Not much to review, property is not well maintained, poor air conditioning, breakfast options are worth skipping, only one elevator works, furniture and fixtures past their life span. The only thing that was worth mentioning is the staff was helpful.

We checked in and immediately felt the heat and smell coming from the lobby. I thought maybe the ac was out in the lobby no big deal. We check in I go to check the room the temperature is 85 degrees in the room I go to change the thermostat and it’s barely holding on to the wall. I hit the button to 65 degrees because it’s all it would go and head down to my car to collect my bags hoping to come back to a semi temperature room. Well nope apparently he watched every last one of us going to this concert check into this hotel with no warning of the fact that the air conditioning is out in the entire hotel. Everyone was coming to the lobby with the same complaint. It was 84 degrees out and the rooms felt like 100. I go back down he tells me I will send maintenance well I find out the next morning mind you the “maintenance” man was also the cook the next morning in our breakfast area. They lied to us promising to send up fans I am asthmatic and had to sleep with windows open in the heat all night I woke up so dizzy over night and thirsty. The comforter had yellow stains from god knows what. The iron wire was taped on to hold the wire up. I was afraid of using it. I had to be dressed and ready for my concert within a hour and a half so I had no time for finding another hotel. 0/10 will never ever go back.

It’s just a unprofessional unsanitary hotel in all and will never come back again because of my past experience

Air conditioning did not work i was there two days and it was miserable sleeping ! Was told maintenance was working on it! Only one side of the elevator worked ! Wasn’t able to get extra wash clothes and towels said I had to be there for awhile and was told this not a five hotel ! Fridge was leaking ! Toilet seat was loose ! Tub would stop up while talking a shower ! Room was located next to a crack alley could barely sleep ! This was one the worst experience I had at any hotel in my life!

All okay except for being charged an additional 100 dollars post turning door keys in. Of course on the road home when discovered via my bank account. Nothing was alluded to about additional charges when checking in and out. Impossible to get in touch with front desk to contest. Will never go there or use this resource ever again. Nothing but robbed ever went in Baltimore.

Lobby had a weird smell, sofa bed hadn’t been cleaned, toilet had trouble flushing, and worst of all is that the elevator was broken almost our ENTIRE TIME THERE!

Nothing worked, the bathrooms were terrible with painted over drain and just not in a great condition, nor a great area. But nothing else was available…

There was an huge gap at the bottom of the door so a lot of the outside noise was coming into the room. The toilet seat was broken. Air vents were filthy