Delta Hotels Baltimore North

There was blood and hair on the sheets and the toilet smelled bc it didn’t flush well. Under the tv console was dirty with garbage wrappers. It’s a great location but the cleaning service needs to do better. Also more attention needs to be paid to the bathroom and make sure everything is working well.

Nice area, the staffs were nice 

This hotel is old and needs to be updated. The elevator was disgusting and run down.

It is an excellent, peaceful location. The hotel seems to be old and needs renovations. Complimentary breakfast was not good but manageable for a quick one-night stay.

It was nice to be back to Cross Keys as those of in or from Baltimore refer to it. It’s in a great location. The shops are mostly new. My favorite, The Store, is gone. Only Williams Sonoma was of interest. The hotel said the restaurants there are wonderful. What else could they say? We had two queen size beds in our room. Both were so slanted towards the night table that it was a challenge trying to get to the center of the bed so we wouldn’t worry about rolling off of them. The rooms were clean. Breakfast was what one would expect. Was so unhappy to see the amount of plastic used. Horrible to think of the amount of plastic these hotels generate. The hotel staff was friendly and courteous. It’s a sentimental favorite. There is much they could do to spruce it up.

The Delta hotel is surrounded by new construction and it looks like the owners are trying to squeeze 1 last year out before selling. Everything is in disrepair. Our room had a flooded balcony with rotting wood. They staff seem like everyone they meet is trying to pull some kind of scam. I will not be going back.