Candlewood Suites BALTIMORE - INNER HARBOR by IHG

The Staff was very professional, kind, caring and friendly. They checked us in very quickly and very respectful. The room was clean and full of great Supplies. I will patronized them whenever am in Baltimore or any other Cities. Overall Excellent.

Staff was really good, which is why I’m giving a high score. Room was clean. There was a full fridge and small stovetop. The snow wasn’t shoveled out well around most of downtown Baltimore, which made it harder to unload luggage and hop into an Uber. Call ahead to ensure you park in a lot that is open all night. We almost got stuck in the city an extra night. That was our fault not the hotel.

The room was incredibly clean, kitchen was nicely stocked with dishes, fridge and kitchen area very clean. Comfy bed with nice linens. I loved having access to a free washer/dryer. Staff was friendly and accommodating. I will definitely stay again!

The whole experience was horrible the room was nothing we expected the appliances didn’t work the customer service suck the staff wasn’t friendly and it was no parking like the reservation said the house keepers were nowhere to be found I’m very disappointed

The room is not cleaned as it should be. The heater is so loud and there’s a smell of **** coming from the heater..

Let me first say that the front desk staff was great. It’s not their fault that the hotel needs so much work. To get hot water you had to run all faucets at the same time for at least 15 min and until you were done . Bathroom door would not open fully, closet door would not open. Holes in walls. Huge scrapes along the wall.

Clean and nice-looking room, awesome kitchen, great shower, comfortable king-sized bed and bedding, and friendly experience at check in.

Very clean, quiet and the staff was so helpful....because of the close proximity for grocery shopping (literally 2 short blocks away), I was able to have complete meals like I would make at home.