Featured Hotels near Freedom Temple AME Zion Church, Baltimore

This is my second time staying at the Springhill Suites in the last 4 months. It has quickly become my go-to hotel when I am in time visiting family. The rooms are clean, fresh, and the entire staff is courteous, friendly, and attentive. Kudos to Alison the GM for running such a smooth operation !

It was very lovely. The view of the water from our room was magnificent. The room was a great size and was very clean. The only thing I wish is that the parking garage was a little closer, but they do offer valet service. So all in all I had a great experience. O and also they let me check in early, which was a life saver.

Overall experience was below par. From carpets that were in dire need of cleaning with obvious neglect, to the fact that ice machines on multiple floors were inoperable and even though I reported the 9th floor ice machine every day for our entire stay, it never functioned. With conference attendance in the 250-450 range daily it seriously impeded our ability to make meeting changes as there was not a single day where all 4 elevators functioned at the same time. On one morning session, I had to wait for 25 minutes to get an elevator to the top floor meeting space. I finally found a back way through the service elevator to get there. Totally unacceptable. I do expect this level of neglect in a flagship property. It was obvious that staff shortage was an issue as well. Finally the pricing in the hotel restaurant was totally out of line with outside establishments. Charging $12 for a bowl of oatmeal or $21 for a pancake breakfast is obscene. Totally underwhelmed by the experience.

My sister and I stayed here this past weekend and had a great time—no complaints from us. The front desk staff was welcoming, professional, and knowledgeable. Shortly after getting to the room, we received a courtesy call from the front desk asking if we needed anything, and if our room was up to par, it was. The lobby is spacious, clean, well decorated, and modern. Later that evening, we didn’t feel like going outside the hotel to grab dinner, so we purchased a meal from the hotel restaurant (additional cost!). We had no complaints about the price or quality of the food. Informational purposes only - The Shuttle service was not available, so as a courtesy, the hotel paid for our Lyft ride to the Amtrak station, which we thought was great! We would definitely stay at this hotel again.

The building itself on the interior is modern and relatively clean but that is the only positive. The area directly around this hotel is horrible as stated by other reviewers and is exactly if not worse as described. There is lots of trash and paraphernalia covering the sidewalks as well as people high as a kite wandering around aimlessly. As close as this location seems to the safer areas (Camden Yards/Inner Harbor), it is about 1 block further then you would hope. For people familiar with Massachusetts, Methadone Mile would be a similar comparison to this area. After parking down the street at a parking garage ( Arrow Parking, I do recommend if you unfortunately stay at this hotel) and making the 1 minute walk to the hotel, we walked past several homeless appearing people sitting up against the hotel and entered the hotel. The room smelt really weird but seemed clean enough. At around 4am, I was awoken by the sound of my room’s front door slamming against the deadbolt repeatedly by people attempting to get in the room. The people appeared intoxicated and agitated trying to force themselves in the room saying it was their room and to get out, yelling, and attempting to reach through the open space left by the dead bolt. After pushing the door shut and securing the door with the second lock, the people yelled for a few more moments then left. This is absolutely unacceptable as the staff at the desk would have had to issue them this room key to be able to unlock my door. It is absolutely ridiculous that this was allowed to happen and that there is no fail safes in place by upper management and corporate so that room cards are not issued to the same room to different people. This incident could have led to the theft of my belongings in the room when I was not there, or worse, the injuries or deaths of the parties involved due to an altercation. When I checked out in the morning, I notified the staff of the incident to which she apologized but seemed generally unfazed that this happened. I hope that no other poor tourist gets sucked into this place by the cheap prices.

I thoroughly enjoyed my 5 night stay at Hotel Indigo. The reception staff was very friendly and accommodating. The room was well appointed with nice furnishings and was clean. The bed was comfortable. The room had 2 large windows with a city view. Housekeeping came daily and provided excellent service. The public areas/lobby were nice and clean too. The lobby has a large area with abundant seating, a large fireplace and tv. My only suggestion would be to update the tv to a smart tv for access to Netflix and other apps.

The hotel is small, but the sanitation is very good, and the breakfast is also good. The parking lot is across the road. You can park your car at the entrance of the hotel to check in. I thought it was 5 yuan to park, but when I left, I realized that it was 5 yuan to leave at 6 am. , we left at 10 and paid $18 for parking, the room had a fridge, no microwave.