Grand Tjokro Hotel Balikpapan Reviews

Grand Tjokro Balikpapan is a comfortable and modern hotel, suitable for both business travelers and families. The location is quite strategic, offering easy access to the airport, city center, and various dining and business areas in Balikpapan. The rooms are clean, well-maintained, and designed in a modern style. The bed is comfortable, the lighting is good, and standard amenities such as air conditioning, TV, and a tidy bathroom make the stay pleasant and relaxing. The hotel offers good facilities, including a swimming pool, restaurant, and meeting rooms, which are ideal for business events or casual stays. Breakfast provides a decent variety of dishes with good taste and neat presentation. One of the highlights of this hotel is the staff service. The team is friendly, responsive, and helpful from check-in to check-out. Overall, Grand Tjokro Balikpapan delivers good value for money and is a reliable choice when staying in Balikpapan.

If your kids love airplanes.. this hotel is best option for that.

The hotel in general is poorly maintained and not clean. Some of the toilets in the lobby area were out of order and dirty/stained. The sink in our 3 rooms were cracked in the middle and plastered to keep the slabs together, however the drainage water keeps on dripping down to our feet everytime we used the sink. The bedsheets, pillowcases were not freshly new when we checked in, all the safety lockers were not working after seeking help from the maintenance, and all the fridges in all 3 rooms were either broken or missing. The aircon in our rooms were working well, however,  the aircon at the breakfast area were not working. Other clienteles were trying to get the best sitting location near the air blowers provided. we ended up sitting next to an open doorway for breakfast to get some fresh morning breeze. Food selection were limited, and the local spread was somewhat not as tasty or as fresh as other local hotels we have stayed before. We can see that the hotel used to be a grand and beautiful place, it is just a shame to see such a majestic building as Tjokro has lost its sparkle..

The hotel near airport, very old and lamp at room is dark. Need renovation the hotel

Close to airport and comfy room. Will stay again

They don't give us room with airport view

Good, clean, and comfortable.

nice and quiet place

LAUNDRY SAYA RUSAK! TIDAK ADA PERTANGGUNG JWABAN ! SAMPAI SKRG!

Value for money hotel, would use again. The food was good and price ok

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goood place to rest. cozy and nice. and also the location is perfect

Very good. Friendly concierge. Pleasant stay.

The location is excellent, being close to the airport. I appreciated that they offered free pick-up service after I contacted them in advance. However, my room was connected to the next room by a door, so the children's voices from next door were quite loud. I was disappointed that I didn't receive any contact after 30 minutes despite requesting a room change. I had to carry my own luggage and get the key to a different room at the reception. There was hair on the carpet, and the towels and sheets didn't smell very good.