JAPA Suites & Villas Reviews

I bet this hotel is one of the best within the ubud area. the place is clean and neat, food is excellent, and every employee is kind and knows how to deal with customers. I firstly booked for 3 days, and I was really satisfied, so I stayed another 2 more days. i am definitely going to visit again. this place is awwweeeeeeeeessssooooommmmee!!!!!

Exceptional Service, Delicious Breakfast, but Bathroom Odor an Issue I recently stayed at this hotel and was very impressed with the level of service provided. The staff were friendly, attentive, and always ready to assist with any requests. The room was spacious and well-equipped with all the necessary amenities, making my stay quite comfortable. One of the highlights of my stay was the breakfast. It was great and delicious, offering a wide variety of options to suit all tastes. The quality of the food was excellent, and it was a perfect start to each day. However, I did encounter an issue with the bathroom. There was a noticeable smell coming from the toilet, which was quite unpleasant. Despite informing the staff, the problem persisted throughout my stay. This was a bit disappointing and affected the overall experience. If the bathroom odor issue can be addressed, this hotel would certainly be a top choice due to its excellent service, comfortable accommodations, and fantastic breakfast. I hope management takes steps to resolve this problem for future guests.

Excellent location, staff are all very friendly and helpful, breakfast menus are great.

Good service good environment Value for money

Everything was pretty good and we're enjoyed all of things!!

Located off the main street, our villa is quiet n yet near many good eateries, massage n even a supermarket within 10mins walk. Love our beautiful room n healthy, fusion breakfast which we choose to be sent n eaten beside the villa’s pool. V relaxing place to stay in Ubud n highly recommend it for families. Ground floor of villa has 2 single beds n upstairs has 1 king bed.

The staff were so fro and helpful, the room was spotless my only fault I could find is I could hear the guests in the next room to clearly, not sure if that was because they were noisy of if the adjoining walls are to thin Location also very good close to restaurants and bars, etc Would definitely recommend and stayed there twice now snd both times have been excellent

Spacious room. Relatively clean but cleanliness could be improved in the area.

Wonderful experience. Conveniently located and staff were all friendly and helpful. Always contactable via WhatsApp. Spa was nice and good. Wide range of breakfast to choose from and can be served to the room. Definitely my go to accommodation when I’m in the area.

Very convenient location by walking distance can go restaurants or spa Near Yoga Barn

Very good location and good service. Also the breakfast we nice.

Really close to ubud center and monkey forest! We could walk to many places due to great location. Staffs are super friendly and sweet. I had a cold and asked where was the pharmacy at the breakfast and the staff delivered hot ginger tea to our room wishing me to get better soon! Only minus would be the construction noise but staff told me if that sound bother us they would stop the construction immediately. I didnt want to bother or delay them so we didnt tell them though. But overall experience at the hotel was amazing and the breakfast was super gooood too! I would definitely come back next time!

Very beautiful territory, a lot of flowers and greens, tasty breakfasts, very kind relation to the guests, really good location-5 minutes by walk to Yoga Barn and a lot of cool cafe around, 10-15 minutes to Ubud Palace and center

Stayed in 1BR villa and was pleasantly surprised with the size of the property. Location is perfect — it’s amongst the main streets and shops of Ubud but the hotel property has its rooms and villas situation deeper within so guests are shielded from any street noise and commotion. Breakfast menu was different and the kitchen does not provide dinner service but that was of no consequence because of its fantastic location — restaurants and shops were right outside. Service from staff was polite and efficient. Would definitely stay again and recommended friends to stay as well. Thank you for beautiful anniversary decorations!