Aloft by Marriott Bali Kuta at Beachwalk

The room is conveniently located in Kuta Mall, right above Melisa, which offers a great selection of styles and sizes. The supermarket was visited many times, and there's a pharmacy next to it where you can buy sunscreens and skincare products as souvenirs – very convenient. There's also a Watsons nearby. We love durian, so we bought some and ate it right outside the hotel before going in. The hotel pool is quite small, and the pool view room we booked was significantly more expensive, making the value for money feel a bit low. Breakfast was just average. Perhaps because it's a central location, the service was quite good overall, and Indonesian service in general is excellent. We stayed for four days and visited Ubud and Jimbaran on two of those days. The traffic was terrible, and since we didn't want to wake up early, we usually left by taxi around 11 AM. It took us over 2 hours to cover the 30-something kilometers to Ubud! Coming back, a taxi from Ubud cost almost double. It was about 100 [currency] to get there and over 200 [currency] for the return trip.

Pros: Close to the mall and the beach, and the twin beds are quite large. Maybe quick check-in is a plus, but it might feel a bit unsafe? Cons: Hygiene issues – the tabletops and towels weren't clean. The hallway was very noisy, and someone was doing repairs on a neighboring balcony in the morning. The room was small, like a budget hotel.

The hotel is right next to a shopping mall, with all sorts of shops and restaurants, which is super convenient. Just outside the hotel is the main street, very close to the beach! The room was comfortable, and opening the balcony door led straight to the swimming pool. The price was reasonable, making it a great choice!

The hotel's location is excellent, right next to Beachwalk shopping center, and Kuta Beach is just across the street. The room isn't huge, but it's perfectly adequate. We even received a Disney Stitch lunchbox upon check-in, which was a nice touch! The breakfast spread wasn't extensive, but it was certainly enough to fill you up. Every staff member we encountered was incredibly warm and attentive.

First, the good points: The hotel is right by Kuta Beach, surrounded by plenty of dining options, though the roads are incredibly congested. The beach near the hotel is where all the surf schools are located, which is precisely why I booked it. Now for the downsides: The hotel service is absolutely terrible. When booking, they require a credit card deposit upfront, and then you have to pay the full room rate immediately upon arrival. I paid with Alipay, but the hotel insisted they hadn't received the payment and that it had failed, even after I showed them proof of deduction from my bank and Alipay. They simply refused to let me check in until I paid again with my VISA card. After returning home, I've been in ongoing negotiations for a week and still haven't received a refund. During this ordeal, Trip.com was incredibly helpful; their 24-hour customer service is a lifesaver for overseas travel. From now on, Trip.com will be my go-to for all international trips. Also, the hotel bedding was filthy – stains, bloodstains, guest hair, you name it. Just look at the photos.

Right next to the mall, so it's super convenient to get anywhere. The room was standard, but what was a pleasant surprise was coming back to a cute little something after tipping. It was a great stay for a stopover, and I'd choose this place again next time.

The twin room was very spacious, definitely big enough for a family of four. It came with a balcony, which was great for smokers. All the necessary amenities were provided, and the breakfast was plentiful. The service was excellent. The hotel gym was also really good, much better than the one at the Avani where we stayed later. Excellent value for money, and it's located right inside a mall.

This hotel is super convenient and highly recommended! 👍🏻👍🏻 It's right above a shopping mall with activities for kids, so adults can shop without a problem. I'd suggest bringing a shower filter and extra filters though, as the water can be a bit dirty.