Citadines Berawa Beach Bali

Citadines Berawa Beach Bali Reviews

Citadines Berawa Beach Bali

Jl. Pemelisan Agung, Tibubeneng, Kec. Kuta Utara, Kabupaten, Badung Regency, Bali, Province of Bali, 80363, IndonesiaView Hotel Details
Citadines Berawa Beach Bali
Citadines Berawa Beach BaliCitadines Berawa Beach BaliCitadines Berawa Beach Bali
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Citadines Berawa Beach Bali Guest Reviews

4.6/5
Great
129 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(129)
Positive reviews(126)
Reviews with photos/video(45)
Awesome stay(56)
Great service(36)
Convenient location(19)
Close to beach(18)
Great swimming pool(15)
Average sound insulation(14)
Loved the beach(12)
Delicious breakfast(12)
Negative reviews(3)
Guest User
Studio 1 King Bed
Stayed in Aug 2024
Couples
4 reviews
4.5/5
Great
Posted on Sep 2, 2024
Good location, nice room and modern decoration.Variety of breakfast and taste. We stay for 3 days. Need to improve for kitchen service, we tried to requested beer glass and bottle open-up but very slow to get those equipment. Noisy from Atlas Beach Club till there closed.
Response from Property: Dear Guest,Thank you for your feedback and for highlighting the positive aspects of your stay, including our location, room decor, and breakfast variety. We’re delighted to hear that you enjoyed these features.We sincerely apologize for the delays you experienced with the kitchen service and for the noise disturbances from Atlas Beach Club. Your feedback regarding the slow response for the beer glass and bottle opener has been noted, and we will work on improving our service efficiency. Additionally, we will explore ways to mitigate noise issues to ensure a more peaceful environment for our guests.Thank you for bringing these matters to our attention. We value your comments and hope to have the opportunity to provide you with a more seamless and enjoyable experience in the future.Warm regards,ManagementCitadines Berawa Beach Bali
Apple cider and Lemon
Studio 1 King Bed
Stayed in Jul 2024
Business travellers
29 reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Good location and everything!!! Friendly front desk crew and staff. Everything was good! Will recommend to others. Out of my surprise the room and the whole building is quite new and there’s a balcony in my room which can resting. My top fav accommodations through Bali Trip!
Response from Property: Dear Valued Guest, Thank you so much for your enthusiastic review! We’re thrilled to hear that you enjoyed our location, found our staff friendly, and appreciated the newness of the building. It’s fantastic to know that the room and balcony were highlights of your stay. We’re honored to be one of your top accommodations in Bali and can’t wait to welcome you back in the future. Thanks for recommending us!Warm regards, Citadines Management
RTtravel
Studio 1 King Bed
Stayed in Jun 2024
Couples
39 reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
Everything is perfect about this hotel, except that there is a construction next to the hotel, quite noisy, I can’t take a nap and can’t enjoy my pool time. Suggest to check with hotel before booking.
Response from Property: Dear RTtravel,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
pingg
Executive Twin Studio
Stayed in May 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Location is perfect - near popular beach clubs, cleanliness and service was top notch! One of the better hotels I’ve stayed in Bali!
Response from Property: Dear Ping,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Vanessa___
Executive Twin Studio
Stayed in Apr 2024
Travel with friends
32 reviews
5.0/5
Outstanding
Posted on May 2, 2024
Absolutely amazing service! The location is pretty good and both the pools were nice 😊 Thank you!
Response from Property: Dear Vanessa,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Fabian Yip
Studio 1 King Bed
Stayed in Apr 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Apr 23, 2024
Highly recommended this hotel! Nothing is bad about this hotel at all. Main highlights: - infinity pool (Wake up early to get the whole pool to yourself!) - the coffee smell everywhere in the premises and the room - Ame spa (best spa we’ve ever been to!) But please do check if there is any private event at Atlas beach club before going. We couldn’t make use of the free entry to Atlas due to a private event, and we only stayed for one night :(
Response from Property: Dear Fabian Yip,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Anonymous User
Studio 1 King Bed
Stayed in Aug 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Aug 30, 2024
Everything is good except the sound proofing. I can hear people laughing and chatting at lobby from 2nd floor and it’s midnight.
Response from Property: Dear Guest, Thank you for sharing your feedback. I’m sorry to hear about the noise issue you’re experiencing. We strive to ensure our guests have a comfortable stay, and I will forward your comments to our team to see what improvements can be made. In the meantime, please let us know if there’s anything we can do to make your stay more pleasant.Warm RegardsCitadines Berawa Beach Bali
Lidia
Executive Twin Studio
Stayed in Jan 2024
Travel with friends
3 reviews
3.7/5
Posted on Apr 2, 2024
Located near the beach and some of the most popular beach clubs. Staff were super lovely but the hotel smelled a bit strange and it didn’t feel super clean.
Response from Property: Dear Lidia,Thank you for taking the time to share your feedback with Citadines Berawa Beach Bali.We are pleased to hear that you appreciated our convenient location near the beach and some of the most popular beach clubs in the area. Additionally, we are delighted that our staff left a positive impression with their warmth and hospitality.We apologize for any inconvenience. Please rest assured that we take cleanliness and hygiene very seriously, and we will investigate the matter promptly to address any underlying issues. Your comfort and satisfaction are our top priorities, and we will take necessary steps to ensure that our hotel maintains a fresh and inviting atmospheres for all our residents.Once again, we appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Citadines Management
Cheng yan Wee
Two-Bedroom Executive Room
Stayed in Mar 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
Nice quiet beach which is only a few minutes walk away.
Response from Property: Dear Cheng yan Wee, thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us. It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents. We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon! Warm regards, Citadines Management
Cedric
Two-Bedroom Executive Room
Stayed in Jul 2024
Family
2 reviews
4.2/5
Very Good
Posted on Jul 23, 2024
Close to Atlas beach club nearby. Only comment is that there were ants on one of our bedside tables.
Response from Property: Dear Cedric,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Sab Yi
Executive Studio 1 King Bed
Stayed in Sep 2024
Solo travellers
14 reviews
5.0/5
Outstanding
Posted on Sep 15, 2024
Room is clean, staff is helpful, amenities are great! Will definitely be back!
Response from Property: Dear Sab Yi,Thank you for your fantastic review! We’re thrilled to hear that you found our rooms clean, our staff helpful, and our amenities great. Your kind words mean a lot to us.We’re looking forward to welcoming you back to Citadines Berawa Beach Bali and ensuring you have another wonderful stay.Best regards,ManagementsCitadines Berawa Beach Bali
Darya
Studio 1 King Bed
Stayed in Jun 2024
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
The hotel is excellent, very beautiful, everything is new. The views from the roof are incredible, overall, the area is very pleasant, the pools are cool. The food in the bars is also delicious The only drawback is that there is a construction site, so when booking, you need to choose rooms with Windows facing inside
Response from Property: Dear Darya,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the beauty of the hotel, the incredible rooftop views, and the cool pools. It’s great to know you found the food in our bars delicious. We appreciate your note about the construction site and will certainly take it into account to ensure our future guests are informed. We look forward to welcoming you back for another fantastic stay!Warm regards, Citadines Management
Olya_Olha
Executive Studio 1 King Bed
Stayed in Jun 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Aug 6, 2024
It was a good hotel for the price paid, convenient location, friendly stuff. I also liked the restaurant for the breakfast.
Response from Property: Dear Olya_Olha, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and found our location and staff to your liking. It’s great to know you appreciated our breakfast too. We look forward to welcoming you back on your next visit!Warm regards, Citadines Management
Suriyacr7
Studio 1 King Bed
Stayed in Dec 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Dec 19, 2023
I love this hotel. The people here are SUPER friendly and they accommodate to every one of your needs thats within their means. Im definitely coming back here the next time im in bali
Response from Property: Dear Suriyacr7,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management
Mhai Tang
Executive Studio 1 King Bed
Stayed in May 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on May 13, 2024
great stay ❤️
Response from Property: Dear Mhai Tang,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management