Alaya Resort Ubud

I had a wonderful experience at Alaya Resort Ubud. The room was absolutely beautiful, and the entire hotel was spotlessly clean. What impressed me the most was the heartfelt service from the staff—every time I went in or out, they always greeted me with warm smiles. Also, the housekeeping team did an amazing job cleaning the room twice a day. Overall, it was a very comfortable and pleasant stay. I’d love to come back!

This was our first time visiting Bali, and we chose Ubud as our first stop. Honestly, we didn’t expect too much… until we arrived at Alaya. 🤍 Alaya truly exceeded all our expectations in every way possible. First of all, we are so grateful to be upgraded from Alaya Resort to the newly opened Alaya Suites (only opened for 3 months!). It was such an unexpected surprise and honestly one of the experiences that made us fall in love with Ubud. Our original booking did not include breakfast, and we planned to add it on the spot. But with the upgrade, breakfast was included for us as well. We kept wondering if there would be any hidden charges or extra payment later 😂 but NO - Alaya sincerely invited us to experience their new suites, and we really appreciated that kindness. The breakfast was amazing too! It’s not buffet style, but “eat all you can” with freshly made dishes upon order, which honestly made the food taste even better. Everything was delicious, and btw… the latte was really good ☕️ Another thing we truly loved was the staff. Everyone served with such genuine care and kindness. Their attitude and hospitality made us feel so comfortable and welcomed throughout our stay. Thank you so much to every staff member who helped us during our stay - you guys were amazing 🤍 The room looked exactly like the photos online (search Alaya Suite) - super clean, spacious, comfortable, with huge mirrors and such a relaxing atmosphere. And the location? PERFECT. Ubud traffic can get quite busy, so staying here and being able to walk almost everywhere made everything so much easier. Of course, nothing is 100% perfect, so just a small note: - The soundproofing could be better as we could hear our neighboring room talking and laughing late at night. - The gym facilities are a little limited. But honestly, we really loved our stay here, and this will definitely be the first hotel we revisit when we come back to Ubud again soon 🤍 Thank you for everything, from room 308 | 10–13 May 🥳

We had a fantastic experience at Alaya Suites and would highly recommend it to anyone looking for comfort, convenience, and genuine hospitality. We checked in to the resort and was upgraded during check in to the Alaya suite-400 meters away. No complains at all! Reception: Warm, efficient, and professional from check-in to check-out. The front desk team made us feel welcome instantly, helped with local recommendations, and handled any request within minutes. Thanks to Amelia and Wida and team. Amelia and team even surprised me with a group birthday song and celebration in our room with a cake. Daily interaction: Every staff member we encountered was friendly, attentive, and proactive. Whether passing in the hallway or asking a quick question at the lobby, we were always met with a smile and genuine willingness to help. Housekeeping: Impeccable. The room was spotless every day, with great attention to detail. Turndown service was consistent but never intrusive. They even noticed small preferences (like extra water) and accommodated without being asked during housekeeping services. Thanks Indah for her attentiveness and the cute towel animals. Daily breakfast: A pleasant surprise – great variety, fresh ingredients, and something for every taste. The local dishes were delicious, and the nasi goreng and kaya toast was surprisingly good. The breakfast team especially the chef working in the kitchen definitely deserve great praises for the great tasty food that I am missing now. Overall: Alaya Suites offers a seamless, relaxing stay with service that feels both professional and personal. Great value for the quality. I’ll definitely be back. Thanks ARIS the driver for the few trips we had to commute back from Alaya resort to the Alaya suite. Thanks Wida and Eka for the patience and support during the very authentic kwangen making class:) They also had early departure breakfast box if u need to depart early for your flight.

Everyone in the resort was so nice and friendly! They are very attentive to you from checkin to checkout and will always be available for assistance whenever you need. The resort was also so beautiful, plenty of activities to do, and also within walking distance to so many attractions. 10/10 would stay again. Shoutout to Egi and Chanis for taking care of us during our stay!

Had an amazing stay at Alaya Resort Ubud. The resort is peaceful, beautiful, and perfectly located in the heart of Ubud. The staff were incredibly warm and attentive, and the overall atmosphere made my trip feel extra special. Truly one of the most relaxing stays I’ve had..would definitely come back again.

Traveling solo as a female traveller and felt safe. Hotel provides very good service and housekeeping is done twice a day with 1 free afternoon tea given once your stay. Good centralized location with a nearby supermarket and many restaurants and massage shops nearby. There are also free canang workshops and yoga classes provided by the hotel. Enjoyed my stay here!

I had a great time in this resort. They clean the room two times a day. Every time a come back it’s clean and tidy. Great location, near monkey forest, spa’s, convenient stores, restaurants, shops. All the staffs are very accommodating. The spa was also great!