TanaDewa Villas Nusa Dua Bali by Cross Collection Reviews

Response from Property: Dear Valued Guest,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for sharing your wonderful experience with us. We are truly delighted to hear that you enjoyed your three-night stay and that you consider our villa one of the best honeymoon villas you have experienced.It is especially heartwarming to know that you and your girlfriend had such a memorable and enjoyable time with us. Creating special moments for couples is something we truly strive for, and your kind words mean a great deal to our entire team.We sincerely look forward to welcoming you both back again for another romantic and unforgettable stay in the future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear Valued Guest,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for taking the time to share such a detailed review of your recent stay. We truly appreciate your honest feedback.We are pleased to know that you found your villa clean and well valued for the price paid. It is also encouraging to hear that, overall, you had a good stay and appreciated the unique duplex layout of your villa with the private pool and living area.At the same time, we sincerely appreciate your constructive comments regarding the hotel layout, steep access, breakfast selection, and overall facilities. Our property is designed as an intimate boutique villa complex, focusing on privacy and tranquility rather than large public facilities. However, we fully understand that this concept may not meet every guest’s expectations, especially for those seeking more extensive public amenities.Your feedback regarding the breakfast variety and portion options has been carefully noted and will be reviewed internally, as we continuously look for ways to improve our guest experience.Thank you once again for sharing your balanced and valuable insights. We truly hope to have the opportunity to welcome you back and provide an even more satisfying experience in the future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear Michael013,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for taking the time to share such detailed feedback regarding your recent stay. While we are pleased to hear that you appreciated the beauty of the environment and the helpful service provided by our front desk team on your first day, we sincerely regret that several aspects of your experience did not meet your expectations.We would like to extend our sincere apologies for the discomfort caused by insects and wildlife around the open-air areas. As you rightly mentioned, our villas are set within a natural, tropical environment, and while this design offers a sense of serenity and connection to nature, we fully understand that it may not be ideal for all guests. Your comments have been shared with our pest-control and housekeeping teams so preventive measures can be further strengthened.We are particularly concerned to learn about your feedback regarding towel condition and breakfast quality. Please accept our apologies for this shortfall, as this is certainly not the standard we strive to uphold. Your comments have been taken seriously and will be addressed internally with the relevant departments to ensure improvements are made.We also regret your disappointment with the service you experienced on your second day, especially during check-out. While our procedures are in place to ensure accuracy and fairness for all guests, we apologize for the inconvenience and delay this caused and for how it made you feel. This feedback will be reviewed with our front office team to ensure service remains consistent, flexible where possible, and always delivered with courtesy.Thank you once again for sharing your honest experience. We truly value feedback such as yours, as it allows us to reflect and improve. While we regret that your stay was not entirely seamless, we appreciate the opportunity to learn from it and hope to provide a much better experience should you choose to stay with us again in the future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear eliit,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for choosing tanadewa Villas for such a special occasion, and congratulations on your babymoon. We are truly honored to be part of this memorable time and delighted to hear that your stay was comfortable and enjoyable.It is wonderful to know that you appreciated the cleanliness, spacious layout, and complete facilities of the villa, as well as the comfort of the bed, private pool, and jacuzzi tub. We are also pleased that our location worked well for your travel needs.Thank you for your kind recommendation. We wish you all the best and sincerely look forward to welcoming you back again in the future, perhaps with your little one.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear Valued Guest,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced on your first night. As we are located in a tropical environment, occasional insects may appear; however, we fully understand how this can affect comfort, and we regret that this occurred during your stay.We are pleased to know that our team was able to respond promptly by relocating you and ensuring your comfort, and we truly appreciate your kind words regarding the friendliness and helpfulness of our staff. Your feedback has been shared with our housekeeping and pest-control teams to further strengthen our preventive measures.Thank you once again for your understanding and for choosing to stay with us. We hope to have the opportunity to welcome you back for an even more seamless and enjoyable experience in the future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear Valued Guest,Warmest greetings from TanaDewa Villas Nusa Dua Bali by Cross Collection.Thank you very much for sharing your wonderful experience with us. We are truly delighted to know that your stay was such a memorable and enjoyable one.It is especially rewarding to hear your kind words about our team, as providing genuine hospitality and attentive service is something we take great pride in. We are also pleased to know that you enjoyed the spacious and beautifully designed villa, the comfort of your private pool, and the cooling atmosphere provided throughout your stay.On behalf of the entire team, thank you once again for your thoughtful feedback. It was truly a pleasure to have you with us, and we sincerely look forward to welcoming you back for another exceptional stay in the near future.Warm regards,Ika YuliariCluster General ManagerTanaDewa Resort and Villas Bali by Cross Collection

Response from Property: Dear Valued Guest,Warm greetings from TanaDewa Villas Nusa Dua by Cross Collection.Thank you very much for sharing your kind feedback. We are pleased to know that you found your stay comfortable, convenient, and enjoyable overall.We also appreciate your note regarding the rainy season. While Bali’s tropical climate can occasionally influence outdoor experiences, we are glad to hear that it did not significantly impact your stay.Thank you once again for your feedback. We look forward to welcoming you back for another pleasant and memorable stay in the future.Warm regards,Ika YuliariCluster General ManagerTanaDewa Villas & Resorts by Cross Collection

Response from Property: Dear Ivadia Elmina Patola,Warm greetings from tanadewa Villas Nusa Dua by Cross Collection.Thank you very much for sharing your kind feedback. We are delighted to know that you found our villa clean, well-equipped, and comfortable, and that our location and service met your expectations. Your positive comments are greatly appreciated and serve as wonderful motivation for our entire team.We truly look forward to welcoming you back for another exceptional stay in the future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resorts by Cross Collection

Response from Property: Dear MsQ,Warmest greetings from Tanadewa Nusa Dua Bali by Cross Collection.Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you had such a wonderful experience at the villa. It’s fantastic to know that you enjoyed not only the peaceful ambiance and relaxing massages, but also the meals and our floating afternoon tea — one of our favorite touches!Providing excellent service and creating memorable moments for our guests is what we strive for every day, and it’s truly rewarding to hear your appreciation.We hope to welcome you back for another relaxing stay soon!Warm regards,Ika YuliariCluster Villa ManagerTanadewa Villas and Resorts by Cross Collection

Response from Property: Dear Abaki Amine,Warmest greetings from tanadewa Villas Nusa Dua Bali by Cross Collection.Thank you for sharing your wonderful experience with us. We are delighted to hear that you had an amazing stay and enjoyed the comfort of our villa as well as the warm and friendly service from our team. Your recommendation means a great deal to us.We also appreciate your constructive feedback regarding the food variety. Your comment is valuable, and we will certainly review our options to further enhance our dining offerings for future guests.It was a pleasure to have you with us, and we look forward to welcoming you back for another memorable stay in the near future.Warm regards,Ika YuliariCluster General Managertanadewa Villas & Resort Bali by Cross Collection

Response from Property: Dear Melisa_Melz,Warmest greetings from Tanadewa Villas & Spa.Thank you very much for taking the time to share your wonderful feedback. We are truly delighted to know that you enjoyed the cleanliness of our villa, the variety of delicious food, and most importantly, the warmth and hospitality of our team.It brings us great joy to hear that your stay with us was an unforgettable experience. Your kind words are a great motivation for our team to continue delivering exceptional service to all our guests.We sincerely look forward to welcoming you back on your next visit to Bali for another memorable stay with us.Warm regards,Ika YuliariCluster General Managertanadewa Villas and Resort Bali by Cross Collection

Response from Property: Dear Jasmine Tan,Warmest greeting from tanadewa Villas Nusa Dua Bali by Cross Collection Thank you very much for your detailed feedback. Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's great to know that our team made your mornings easier with a prepared breakfast, and we're glad you enjoyed the spa as well! We truly appreciate your kind words and are so happy to hear you'd choose to stay with us again in Bali. We look forward to welcoming you back soon. Thanks for recommending us! Warm regards, Ika Yuliari Cluster General Manager tanadewa Villas and Resort Bali by Cross Collection

Response from Property: Dear munkh,Warmest greetings from TanaDewa Villas Nusa Dua Bali by Cross Collection.Thank you very much for your kind feedback. We are truly delighted to know that you had an enjoyable stay with us and that everything met your expectations.Your support means a great deal to our team and motivates us to continue delivering memorable experiences and heartfelt hospitality to all our guests.We sincerely look forward to welcoming you back for another wonderful stay in the near future.Warm regards,Ika YuliariCluster General ManagerTanaDewa Resort and Villas Bali by Cross Collection

Response from Property: Dear Guest, Thank you very much for taking the time to leave us such a glowing review about your experience with us on undefined. We are really pleased to know you enjoyed your stay. I hope we have the pleasure welcoming you back in near future.Kind regardsIka YuliariCluster General Manager