Guest User
February 13, 2024
The staff at the hotel were very friendly and approachable. I was impressed by a young male staff member who took the initiative to ask if I needed help as I passed by the restaurant on my way to my room. He took responsibility and escorted me there. When we found that my room key didn't work, he promptly arranged for an engineer to fix it. As a representative of the hotel, he embodied the image of hospitality, not just within the restaurant. While the facilities were not very new, they were kept clean. Additionally, I appreciated a cleaning staff member who decorated my bed with lovely cloth flowers—a small gesture that truly made my day.