This hotel stay was absolutely terrible, and honestly, it felt pretty deserted. I came during Chinese New Year, and there was barely anyone in the entire villa. It was dirty, the room layout was poorly designed, there were tons of small bugs, and I even got injured. On top of that, if you're afraid of geckos, DO NOT come here. There are so many of them, big and small, constantly on the walls outside the room at night. When you shower or use the toilet at night, you're guaranteed to see geckos clinging to the outside of the window – it's truly creepy! The hotel staff promised me there wouldn't be any in the room, but I found two inside on the first night and had to call them twice to remove them! I believe many people are drawn to this place because of the elevator and the beach. Be warned, though, the elevator down to the beach is often out of order for maintenance, so you might not be able to use it. If you can't take the elevator, it's not just a missed opportunity for fun; the stairs connecting the hotel to the beach are incredibly exhausting! We're talking at least 300 steep steps! On my first day, the elevator was out of order all day, and when I asked when it would be fixed, there was no answer – just pure uncertainty! Also, the 'snorkeling' and 'transparent kayak' included by Sundays are not guaranteed activities. I stayed for 4 days and 3 nights and couldn't use the kayak even once! Snorkeling was only available one afternoon around 4 PM. The hygiene is questionable, the room furnishings are rubbish, there are geckos everywhere, even the bottled water had insect droppings on it. The damn, poorly designed bed frame scraped my leg multiple times, leaving two long scratches, and the wounds stung terribly when they got in the seawater for days! There were no dining options either; you could only eat at the hotel or on the beach. And on Valentine's Day, the hotel's only restaurant only served couples! Don't tell me I'm being too demanding; I have two long video recordings as solid proof. I have videos of all the disgusting things in the room because my stay was so unbearable! And I even switched rooms, so I can confirm it's not just one room like this! Just look at the tea stains on the breakfast cups, and the disgusting state of the small pool in the room – with the dim lighting at night and the geckos, who would dare to go in? Rubbish! Those lights, those cabinets, those outlets, that bedding – all so disgusting. The flower pot by the bed emitted a putrid smell! The showerheads and hot water in both rooms were problematic, and the toilet flush buttons were half-broken. If this were a 3-star guesthouse, maybe all this would be normal, but this place costs over 4000 RMB a night! In Bali! Isn't that ridiculous?! Rubbish!
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