Guest User
November 28, 2023
Regarding cleanliness, I gave a negative rating because there was trash left from the previous person.
Regarding the location, the scenery, or rather, the access. The Grab driver had a disgusted look on his face as it was at the end of a narrow road. I don't think it's a problem when I'm riding a bike, but when I'm in a car, I can't get there easily, which is also a bit stressful. I think there are other SwissBell brands other than this one, so I would recommend going elsewhere.
About the service → It was very helpful that they kept my luggage with me even after I checked out. I think the customer service is no different from other hotels in Bali.
Regarding facilities → I wonder why some hotels in Bali have a hair dryer and some don't, but I wish they had one since there was another SwissBell... The only amenities are a toothbrush and hand soap, so if you want something, please bring it!
Have a wonderful Bali life!
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