ASTON Properties in Bali

The location is very strategic. However, based on our experience staying there for several days, the room service did not change the bed linen set at all — it was only tidied up. This happened even though we stayed for more than two nights. Additionally, when we borrowed dining utensils from the hotel, after we finished using them and left the room, we expected them to be cleaned and removed since they were already used. Unfortunately, they were neither cleaned nor taken out of the room. On the positive side, the security, receptionist, and even the engineering staff were very friendly and helpful. However, it is quite disappointing regarding the room cleanliness. The amenities that we used from the first day were not refilled until we checked out, even though we extended our stay and paid the full price as a new room booking. We honestly felt a bit disappointed, and on the last day we finally complained to the receptionist. It is unfortunate, as the amenities were only complete at the beginning. When extending the stay, they were not refilled, and slippers were also not provided.

We stayed here in December for a couple of nights and found the room to be clean and comfortable. If I were to nitpick, the shower water pressure could be stronger. The hotel offers a lovely sea view from its rooftop restaurant. Having breakfast while overlooking the sea was absolutely amazing — great variety of cuisine and everything was delicious. The staff were also extremely helpful. Most importantly, the hospitality throughout our stay was outstanding — truly A+. The team really seems committed to ensuring every guest has a wonderful experience.

Given a room on the ground floor next to the swimming pool. Unfortunately the room had a lot of mould and dampness. I do not recommend taking rooms on lower floors. However, the hotel was extremely kind and when I reported the problem they kindly offered me an upgrade to a room on a higher floor which I really appreciated. The staff is very kind and helps with difficult situations. The restaurant is unfortunately not very good, I would not recommend eating there. They do cocktails well.

Check in was smooth. Staffs were friendly. Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking. In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception. If you order food delivery, it will be a long walk to take your food at the reception. If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant. Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.

Kesulitan ketika pertama kali mencari hotelnya karena namanya di trip maxone tetapi di tempat namanya bosslegian. Oke banget kamarnya ada balkon, rooftopnya bagus banget. Nice and recomended