Featured Hotels near Animal Park of the Pyrenees, Ayzac-Ost

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Location, location, location. I like this hotel simply because of its proximity to the St. Joseph gate, you could even see the hotel from the entrance. We actually got a view of the sanctuary entrance from our room (620). Due to its location, there are lots of nearby restaurants and souvenir shops within the vicinity. Do note that we got 10% discount coupons on some affiliated restaurants and shops. The L5 bus stop is just by the sanctuary entrance, if you need to get around the city or to the train station. The Wifi was quick and reliable. Room was clean and comfortable, with air conditioning. Oh and I love the staff, they were very pleasant and helpful. We would book this again next time we visit Lourdes.

The reception staff were very accommodating, although there was a problem with the lift. The girl offered us a choice of other room. She and her colleague were very helpful and helped us with our luggage as I was struggling with it. The guy at the reception went over and beyond to help us get around and advised us on places we could buy things. We ran out of bus fare and needed to get our currency changed. But he was very kind and offered us the change for our bus fares which we then returned after we got back to the hotel from our journey. Great staff . Very helpful. And this makes a lot of difference. Great location. I would definitely go back. Thanks to the lovely staff who made a difference!

There are many positives to this hotel. This was our 3rd stay in this hotel and we will come back in future. Overall a positive experience. Location - walkable to the Grotto and great shopping and restaurants all around. The view from the balconies, if you get such a room, is to the grotto and awesome to wake up to. Facilities - good breakfast, parking onsite, gym, spa (free access) would recommend the rooms with balconies Beds - super comfortable Rooms - big rooms in comparison to other hotels in France. Cleanliness (as far as I can see see below comment about the use of dark color in decor) Service - the staff is very helpful and customer focussed. the lady who manages the breakfast room in particular was amazing. She remembers us from our visit 9 months back, to the detail of what tea my mother preferred. Absolutely five stars for her! the opportunities for improvement are the liberal use of dark color all over in the decor. While a nice design touch, for a hotel, in regards hygiene, I am not sure I am comfortable with so much dark color when I can't see any possible stains. The elevator covered in fake turf was also a bit claustrophobic as it was also very small. The lobby has very little sitting area, so if you are waiting for someone, you have to linger by the reception or sit in the bar.

The hotel is very comfortable and clean. The bedrooms and bathrooms are nickel. Sorry that all this was disturbed by the ”bordel” caused by Spanish-language children who played in the corridors until midnight by laying the doors with grooms and who left the hotel the next day at 5 p.m. without doing any work Also attention to noise. So what to sleep well without being able to do it .....

Just returned from 3 nights and 4 days staying at the Alba. It wasnt our first time visiting Lourdes but it was our first time staying at this hotel. This will absolutely be the only place we stay from here on whenever we come back to Lourdes. The toilet and shower room are spotless and cleaned daily (unless you put the do not disturb sign on if you didnt want it cleaned everyday). The towels were crisp, white and clean and looked brand new .... plenty of towels provided and toiletries provided too. Lovely added touches! The rooms are spotlessly clean, modern and well looked after and maintained. Good air conditioning in the rooms. Only thing missing was a little fridge and maybe tea/coffee facilities but we managed without and had to just drink wine instead (🤭) The bed was so comfortable and we had such a good sleep each and everynight! Crisp white and clean bedding which shows how spotless everything was. The staff were always cheerful and helpful with anything we needed and the hotel was in a prime postion, on the banks of the river Gave, and within walking distance to the Grotto/Domain! We had a wonderful few days away in Lourdes, it is such a special and Holy place .... and staying at this hotel really helped to make it extra special ! See you next year please God. Thanks to all at the Alba x

There was a literal brown sht trace in one of the beds the attendance was the worst one I’ve ever gotten, I’m ashamed to have chosen this as my hotel and receiving such a miserable experience from it. I went with my family (with elders and children) for one night, at the reception there was a lady (She had long braided hair and dark skin -just in case the hotel sees this so they know what type of staff they are working with), we were leaving to Paris at 7am on train the morning after so we asked her if it was possible for her to reserve a cab for the morning so that we could go to the train station, to which she said she would do, then we asked her about the breakfast and she said it was going to be set up at 6 am (since the train station was very far away and we needed time to shower, eat and then leave in the cab). The morning we were leaving we arrived at the reception at 5:45 am, there was no breakfast served and no one there, there was a sign that said “If absent at night call *cell number*”, however, we called it multiple times and no one replied. We waited for the cab, around 45 minutes had gone by and the cab never arrived to pick us up. We had 7 suitcases and as I said, two elders and two children. Since apparently there weren’t going to be any more trains that day we looked up how far the train station was (over 25 minutes) and were technically given no other choice but to walk (the elder of over 70 had to carry two suitcases since the little child couldn’t bare with one and barely had any force to move it, the other elder has back and knee problems and still had to go through numerous steep roads and streets carrying a suitcase, in one part I had to stop and sit in the plain street because I felt toile throwing up, but since I hadn’t eaten anything because of the unbelievable bad attention that woman gave us then there was nothing to throw up). I’m just telling you how rough it all was for us just because the lady at the reception couldn’t care less about calling us a cab or arranging the breakfast she said she would arrange (to which we had already paid for before hand. We paid 6 breakfasts just for nothing, unbelievable!). We’ll try to contact the hotel and demand a refund for this horrible experience, they should look more into their staff before hiring them, it’s incredible how one single person can cause all this just because they don’t want to do their job right. Wouldn’t recommend it to anyone, most unpleasant experience ever.