The Line Austin

What a terrible experience all around. First, I booked a "lake side" view and got a view of the next building. Second, I was charged $28 a day plus tax for "Amenities". When I called to ask what those where some ignorant chick said "It's like paddle boarding, scooters, you know, every guest gets charged for it", and then she hung up on me. I didn't use the mini fridge, and they didn't even have basic muffins or juice for breakfast so the amenities are BS. The decor is marketing as some hip, eclectic "vide" but its just and old building. The elevator smelled disgusting, and the carpet was so worn out I don't think they've ever changed it.

The room's AC was inconsistent, difficult to find the right temperature. The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am. The bathroom was also extremely dark and hard to even see yourself in the mirror.

Everything is good except it doesn’t offer free water

I had a one-night stay at the hotel, checking in late to get some rest before an early morning. Unfortunately, it was a disaster. The noise from the HVAC system, plumbing, and streetcars made it impossible to sleep. It was a terrible experience, and I do not recommend this hotel.

The Line was excellent. Staff was very welcoming and accommodated our every need. We were especially grateful to be able to check in early after not sleeping much due to the TSA issues at airport. I would definitely stay here every time I visit Austin again.

The dark entrance is off putting, the beds are horrible, the bathroom hardware was falling off in the sink and the shower, the was no iron or ironing board in the room had to call down for it, room lighting ****** bathroom was cool and why would you close the pool at 8pm, I don’t think I’ll stay here again. People were great.

This is a great place to explore Austin from, right on the river, nice pool area, good dining options and a huge gym. Highly recommend.

Room was clean, any room service that was requested was promptly completed. Didn’t try the restaurants dinner options since everything was booked but p6 brunch was okay, a bit pricy for what it was. Bar and pool were great.

This is not my favorite hotel in Austin. I was excited to try it out and we were there for a busy weekend (to be fair) but they seemed unprepared for it. Coffee line out the door every morning and there's not a regular breakfast option. The taco joint had great breakfast tacos though - that was a highlight for sure. They didn't clean my room one day and I even spoke with housekeeping and the front desk and they still didn't come. Just felt like the service was pretty mediocre and nothing was easy at the hotel (shouldn't take 5 minutes for a beer at the pool when you are standing at the bar and no one else is waiting for a drink). Pool is nice but it's practically on Congress, you can see traffic from the pool - sort of strange. I expect others might enjoy this place - it was not for me, I prefer a more relaxing and accommodating hotel.