Hotels near Zgolinski Welcome Center in Auburn

We were looking for a night out for my birthday. We were greeted upon arrival by friendly front desk employees, Isela and Sabrina. They promptly checked us in and made us feel very welcome. During the welcoming, they found out it was my birthday. Isela and Sabrina wished me a happy birthday and made me feel special. Our room was clean, and we had a pleasant night’s sleep. The breakfast was also delicious and everything was kept very tidy around the serving area. We did not get the lady’s name who was working in the breakfast area but she was very pleasant and kindly assisted us with making our pancakes. Thank you for great customer service. Will stay here on our next visit to Auburn.

I think we can all agree that exceptional customer service nowadays is RARE. I'm EXCITED to give this review of Comfort Inn, located in Auburn, WA because I have beem treated with nothing but respect from the general manager of this hotel and his front desk staff. I stay in hotels at a minimum of 3 weeks of the month, every month. Majority of the hotels being a Choice Hotel brand. After yet another HORRIBLE expierence at Quality inn in Tacoma, i swore i would never stay at a Choice Hotel brand hotel ever again, until i came across the reviews of Comfort inn located in auburn. I checked in super late at Comfort Inn on 10/23/2019 with no problems, and have extended my stay until right now 10/27/2019 and will be staying a few more night because of how pleased i am. Parking lot is rather small, not very many spots open later at night. Lobby of the hotel smells WONDERFUL, very clean with a fresh pot of coffee available to you, iced lemon water and a flat screen TV with some chairs. Hallways smell just as amazing as the lobby, carpet looks very new and vaccumed. Indoor pool and hottub but i did not use either so i cannot comment on it. Although i have witnessed the general manager cleaning the pool in the mornings. I walked into my room and my jaw dropped, every single thing about my room was perfect. The king size bed was perfrctly made, with big comfy blankets and a goose down comforter with 5 pillows. I did not feel like i need to wipe down and disinfect everything, the mattress itself looked brand new, the A/c / heater didnt have old dust on it, windows had no fingerprints on it, huge mirror on the wall, flat screem TV, shower AND full bathtub in the bathroom, multiple large fluffy towels waiting for me, granite countertops in bathroom, everything was perfect. The room was so clean, it completely made me forget that there was ever guests staying in the room before me. I will DEFINITELY be back and will be referring my friends and family to this hotel.

I loved my stay at this best western plus in Auburn Washington the staff Lucia and Malia was so friendly and awesome!! !! The Happy hour with Susan was awesome!!! With Some Food and snacks after work to just sit back and relax and sip on a couple drinks!! Happy hour was only on Monday through Wednesday from 5pm to 7pm!! I wish happy hour was everyday!! :))) With that being said I will most definitely come back!!!

This room was well set up and immaculate. The area was good and near the SeaTac airport, plenty of parking and the breakfast was a great bonus! Service at the counter was fast and professional. I have traveled to the Northwest for years and I must say, this was the best value and really one of the nicest rooms I have had the pleasure of staying at. Overall this is an Excellent Hotel and well worth the money!

Nice and comfortable airport hotel. Location is tremendous, as it’s near to SEA airport, with lots of food venues around. A complimentary airport shuttle is available. The shuttle departs every thirty minutes to the airport, at :00 and :30. Exceptionally kind and helpful staff at the hotel, however, one specific shuttle driver was extremely rude and unbothered. I did not catch his name. Didn’t bother helping me with my suitcases and at the airport didn’t bother taking out my suitcases either. Also the shuttle departed full, so some passengers had to stand. Rooms were very clean, but a bit outdated. Since the hotel is big, there are two fitness facilities available, very convenient. I had a 1 bed queen room with a balcony, which is a nice touch. I would stay again, if staying near SEA airport.

This a great place the staff is amazing.

Stayed here recently and liked my stay very much. Due to Covid the hotel restaurant was not open which was disappointing but understandable. I stayed in a spa suite room at a very fair rate. The spa suite is a nice room and allows for a good soak with bubbles to relax. Good Internet, desk for work. Property felt safe , good parking in a well lit lot. Property is near tons of eateries and shopping. Super easy access to I-5 to both Tacoma and Seattle. Staff were efficient and accommodating. I would easily stay here again.

There aren't a lot of hotels in the Auburn area and I remember this one from the time I worked in the area, as it was originally built as a King Oscar Hotel. We got a good rate and spent three nights here. Was told it was converted from a Quality Inn to a Comfort Inn & Suites just this past August. The place is up-to-date, with modern furnishings in the rooms and lobby. The rooms are good-sized, plenty of room to move about and relax. I really do not like cramped hotel rooms, so this one was excellent. Check in was fast and friendly. COVID-19 protocols in place, so no coffee station in the lobby and breakfast is pretty much pre-packaged. In our travels it is interesting to see how each property handles these things during the pandemic. The only complaint I have is the wi-fi drops off every few hours and one has to repeatedly log on. It did this while I was on a Zoom meeting on my laptop and I had to quickly switch to my phone so I could continue. One of my hotel pet peeves is that if you offer wi-fi, it should be fully operational because so many of your clients have come to depend on it for their business and informational needs while staying on your property. I would suggest this get brought up with the provider to come up with a solution. Within walking distance there are a couple of fast-food places, an AM/PM gas station and mini mart, and a teriyaki place. Only a couple of miles north to the Outlet Collection Mall, and a couple of miles east to an Albertson's. Near many of the South Auburn/Algona/Pacific industrial areas (including Boeing Fabrication). Noise level is actually not bad, considering the site is next to the SR167 Valley Freeway. We had a 3rd floor room, did not really notice much in the way of outside noise (well, except for the guy who fired up his ultra-bass car sound system in the parking lot!). You could use this place as a jumping-off point for a lot of area travel.

We stayed two nights and were super pleased with the friendly staff, the modern rooms with comfy beds and clean all around. The breakfast was nice and a great start to the day. Their airport shuttle dropped us off at the airport for the short walk to the light rail to ride into the city for a day of exploring. He told us where to meet back up at days end and voila, he was there to take us back to the motel. Couldn't have been better, it was perfect. This Inn was recommended by previous stay couple and it was spot on. Highly recommend as well.

So let's start with saying I stayed at this hotel recently, think a couple of days ago, with my family so we could attend a funeral. I selected a hotel near the airport for ease of access knowing that we all came from three different places, using two different airlines and one person driving. Our troubles started upon arrival. Despite having one member's air travel being delayed by an hour, we still arrived long before the 4pm check-in time and was promptly told the room was not ready and we could call later to find out when it is ready. There is something... odd going on with their phone. At times the call would not connect, like it did when we were at the airport when I tried to call, and other times it will go through. This happened throughout the entire stay, so I simply asked if they had an approximate time when they think it might be ready. She snapped at me that check-in is 4pm, as if I hadn't heard her before. Years ago, I did housekeeping for a summer. I know there is a list, and where we are on the list might suggest if we are going to be closer to 4pm or a little earlier. We left with our bags, despite them offering to hold them for us, because no trust had been established here. I called twice later, the first time the call would not connect, the second time our rooms were ready at 2pm. We were not given the Preimum WiFi password at check in. We were not given pool information at check-in. Really the only information we were given at all was about having a menu in the room for the breakfast service which is not... true. We all heard it, and not only was it not there, another staff member seemed confused why we were asking for it. This brings us to the other problems. This hotel advertises services and amenities they literally do not have. The Basil restaurant is not operational and is described as permanently closed by staff. There is no onsite restaurant. This meant, for us, that people on different meal schedules were now needing to eat together because the convenience of onsite preparation is simply not there. The first night, I noticed there is no HBO. They advertise on their website, but I assure you there is no HBO. It's not listed in the guide and there is no amount of channel surfing that will find what is not there. They do have StarzEncore but mostly it's an On Demand service that charges 19.99 for movies that are currently streaming on subscriptions services. These are not even in theater movies. The TV on-screen guide will suggest you can cast to the TV. This is not true. Embassy Suites has disabled this feature. The app is certainly capable of this feature, but the way they have it set-up is to use your phone as a glorified remote. It can not cast to the TV. We paid for a premium suit as well. 3 adults in a room that is advertised to hold 6. The premium service affords us certain additional services, see attached photo, which includes the Premium WiFi I had to call and wait to get and the snacks which are said to