Jumbaktas Astana Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
Jumbaktas Astana Hotel
Health Protected
#8 of 4-star Select Hotels in Astana
Ulitsa Karasakal Yerimbet 65, Astana, 010000, Kazakhstan
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With a stay at Jumbaktas Hotel in Astana (Yesil District), you'll be within a 15-minute walk of KazMunayGaz and Transport & Communications Ministry. This upscale hotel is 0.8 mi (1.4 km) from Korme Exhibition Complex and 0.9 mi (1.4 km) from Khan Shatyr.Show More
We Price Match
4.2/5Cleanliness: 4.2
All 16 Reviews
Amenities
Sunbathing AreaIndoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceBarBilliards Room
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(15.4km)
Train: Astana Railway Station
(7.9km)
Landmarks: Asia Park Mall
(1.0km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
Business Double Room with Gym Access
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
7
Standard Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability
1
Standard Room
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Private Toilet
Check Availability
10
Presidential Suite
2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
18
Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
5
Family Room
2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
2
Luxury Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
In-room Wi-Fi
Check Availability
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Guest Reviews(16)
4.2/5
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Guest User
October 14, 2023
比較不錯 位置不錯 環境不錯 舒適度不錯 設施比較新
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Jacek
January 13, 2024
The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.
Oleg
August 15, 2023
The AC in the room was not working all of 4 days I stayed in this hotel.
The sauna, swimming pool and fitness center are very good
Katherine
June 27, 2023
Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.
Megan
April 16, 2023
The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get ******* involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling.
Alexander
December 12, 2023
It is ok but poor room service.
Guest User
January 31, 2023
Stayed here for a week with my family. Hotel itself was nice and in a good location. Booked the family room which was big and nice. Breakfast and room service was good. All staff was pleasent and good. Spoke english well and very helpful. The confusion comes with the amentities. You have to have a pass from the front desk for the pool, gym, and everything. I booked and paid for 4 people. The hotel would only give passes for this for 2 people. Not as advertised. Not a child friendly hotel. Kids can not swim in the pool unless they are 13 years old. The pool, gym, and spa are different than hotel. Not easy to use. Have to get a pass and show passports to just use the gym or pool. For adults the hotel would be fine for just 2 people. For a family you need to look at another hotel. I paid a lot for these rooms and amentites and did not get what was advertised.
Guest User
January 31, 2023
Rated 4 star, by who? Old, tired and at best 3 star. No WIFI in room, decor a through back from the 80's. Just not worth staying again. There is an exhibition on, last minute booking never tp be repeated.
Guest User
December 6, 2022
This hotel is well located in Astana. The rooms are spacious and clean and warm (luckily, because it was minus 25 outside) There is a pleasant lobby/bar, but the bartenders don't speak English. The reception is very good with skilled staff that speaks English very well. Especially Madiyar did everything he could to make our stay a succes! Thank you Madiyar, great job! The breakfast is moderate, quality is okay, staff unfriendly. The hotel says that there is a gym and pool, but this is a scam. The pool and gym is part of another neighbouring business and there is a whole procedure to get in there. in the spa/gym/pool they charge you for everything, even if you are a resident from the hotel: you have to pay for every step you take, every breath of air you take, you are charged. So the gym and pool is not accessible from the hotel unless you are willing to pay for every hair you lose on the ground. I can recommend the hotel (apart from the facilities).
Property Policies
Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 7 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2011
- Number of Rooms: 51
With a stay at Jumbaktas Hotel in Astana (Yesil District), you'll be within a 15-minute walk of KazMunayGaz and Transport & Communications Ministry. This upscale hotel is 0.8 mi (1.4 km) from Korme Exhibition Complex and 0.9 mi (1.4 km) from Khan Shatyr.
Relax and unwind with body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
For lunch or dinner, stop by Jumbaktas, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Astana? This hotel has 3014 square feet (280 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax and unwind with body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
For lunch or dinner, stop by Jumbaktas, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Astana? This hotel has 3014 square feet (280 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Sunbathing Area
Indoor Swimming Pool
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Billiards Room
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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