TARAILER SHIP GARDEN

First time staying here, the location is great. It also offers self-service cooking, laundry, and drying. Very convenient and comfortable for us tourists in Aso. Highly recommended, anyone interested should check it out.

The room was clean and fully furnished, and the location was convenient, just a 10-minute walk from Aso Station. However, the hotel hadn't provided any information about the self-check-in arrangements (such as the room number and door lock code) the day before my arrival. The Trip.com receipt only provided the hotel's contact number, and when I called, only a Japanese-speaking operator answered, so I couldn't get the self-check-in information due to the language barrier. I later obtained the hotel's email address from Trip.com's support service, but the hotel didn't respond quickly. Finally, I had the receptionist from the hotel where I stayed the previous night call the Aso Hotel to get the necessary information.

The place was a bit small, but quite clean.

Things I noticed: Since the parking lot of another hotel is next door, the sound of doors opening and closing at night was a little bothersome. There was soy sauce, ice cream, and paper plates in the refrigerator and on the shelf above the kitchen counter. I think they belonged to the previous guest, so I'm deducting one star for cleanliness. Otherwise, there were no problems, and I had a very comfortable and enjoyable trip.