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Reviews for Ashburn Hotels

Embassy Suites by Hilton Dulles North Loudoun
4.2/5100 Reviews
We were quite disappointed and troubled with our stay this time. The conditions at this location are unbearable. We are concerned about other guests experiencing what we did. When I made the initial reservation there was no indication that the Embassy Suites at the Dulles North Loudoun, Virginia was under a major renovation. Please be advised that the location is shared by the newly renovated (Hilton's affiliate) hotel ”Home Suites”. We checked in at the Home Suite side and assigned a room on the Embassy side. We were shocked at this, given the fact the it was under construction. We found the room to be clearly outdated, dingy and inadequate. The noise level from the construction was unbearable. Obviously, there were no amenities on the Embassy side and had to walk next door to Homes Suites. Also not disclosed, was the newly imposed $7 parking fee. When I questioned the fee, we were told that it was a new management decision. Obviously hotel management knew that the rooms on the Embassy side were in need of upgrade. Why were we not offered a room in the newly renovated Home Suites or other options is troubling. The people at the front desk did not offer that or any other options. In fact, they were rather unprofessional and unhelpful. We have stayed at this location several times before and are longstanding Hilton members. We found the whole experience quite troubling and unacceptable for any traveler. Hilton’s failure to disclose to customers major changes to facilities and not offer suitable options is major concern for travelers.
Homewood Suites by Hilton District of Columbia - Dulles-North/Loudoun
4/595 Reviews
I stayed at this hotel for 6 night with other team members. The rooms are dated, sheets don't fit the bed, and parking fees are absurd. The hotel parking lot connects to a ***** mall parking lot. There is parking everywhere including plenty in the hotel parking lot. But they still charge you a $7 per day for parking. Internet is beyond horrible. I paid $4 a day for the ”faster” internet and I was luck if it worked 20% of the time. Also good luck getting a good cell signal in the building. The worse part was the rude staff. On check-in, they charged me $109 for incidental. After checkout I was charged for the full stay which included room, parking, internet, state tax, and occupancy tax. They did not subtract the incidental fee they had already charged me on check-in. I had no other incidentals. I had two speprate charges on my card. One for the full price of my stay and other which should have been an incidental hold. I called the hotel to discuss the extra charge. I was connected to the hotel manager named Sara/Shara. Saying she was rude is putting it nicely. She spoke down to me and flat out refused to help and denied that there could be another charge. She made absolutely no effort to verify or look in to my concerns. All she had to do was review the audit reports and she would have seen the charge. I offered to share the authorization number for the charge or show her my credit card statement with both charges coming from same place. She was not interested. The kicker, she accused me or my co-workers of making the charge. So in her mind, I broke in to the hotel systems, charged my own credit card, and now was calling to request a refund back to my card? Hooray for customer service! In my experience, incidental are hold for a certain amount on my card. Not a charge that is never returned. An off the record charge coming from the same hotel sounds like a scam. Be careful and keep a close eye on you credit card statement if you want to brave this place. My company and I have been using Hilton properties for many years. After this experience, we will need to look for a more reputable hotel. Very surprised by this experience from a Hilton but I guess times are changing.
Hilton Garden Inn Dulles North
4.1/598 Reviews
Live for the first time, convenient parking

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Hotels Quick Overview

Number of Hotels6
Number of Reviews490
Highest PriceS$ 2,426
Lowest PriceS$ 113
Average Price (Weekdays)S$ 323
Average Price (Weekends)S$ 352

More about Ashburn

New and popular hotels in Ashburn recommended by Trip.com. Book your hotel on Trip.com for an amazing travel experience. Ashburn is not a big city. When traveling here, you can choose to stay in hotels around the city center. Ashburn is a quiet city. You'll definitely feel relaxed during your visit.

Ashburn does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Ashburn is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. Ashburn has high quality and low-priced hotels. You can spend one night at a nice hotel for only 222 SGD. There are 4 three-star hotels in Ashburn at an average price of 222 SGD per night. There are many well-known chain hotels in Ashburn. Those who favor Embassy Suites by Hilton can choose a hotel under its name. Embassy Suites by Hilton is the most popular brand among tourists. A popular hotel in Ashburn, Embassy Suites Dulles - North/Loudoun is also one of the highest rated. Many tourists also stay at SpringHill Suites by Marriott Ashburn Dulles North.

In the city center of Ashburn, you'll have easy access to Eclips Salon & Day Spa. If you want to spend a fun vacation with your family, locals recommend visiting The Medical Spa at Nova. The most popular attractions for tourists in Ashburn are Alamo Cinema Drafthouse, Amenity Day Spa, iFLY Loudoun. Commercial areas like Super Giant, Whole Foods Market are ideal places to buy souvenirs.

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