Hotel Eden Roc - the Leading Hotels of the World

May 1st... A warm welcome was complimented by an enjoyable hour or so enjoying the vista from the lawn, service ( from Andrea) , drinks, snacks & people watching .. A return is guaranteed on our next trip..

A fabulous hotel in a beautiful location. Our room, the choice of dining and the level of service was outstanding and we really enjoyed our stay. The outdoor dining, which we were able to do for all but one meal due to a storm was exquisite.

Our stay at Eden Roc Ascona was simply exceptional. From the moment we arrived until the moment we left, every single member of the team made us feel genuinely welcome. The level of service was outstanding—warm, attentive, professional, and always one step ahead without ever feeling intrusive. It is rare to experience such consistent excellence. The rooms were beautiful, elegant, and extremely comfortable, with thoughtful touches everywhere: fresh flowers, delicious fruit, and impeccable attention to detail. What impressed us most was how wonderfully the hotel welcomes families. Our children were delighted to find everything prepared especially for them, from children’s bath products and shampoo to a carefully arranged bathtub that immediately made them feel at home. These are the kinds of details that turn a luxury hotel into a truly memorable one. The food was excellent throughout our stay. Every meal was beautifully prepared and absolutely delicious. Whether breakfast, lunch, or dinner, the quality of both the cuisine and the service was impeccable. The pool and the entire setting are magnificent, creating a relaxed yet refined atmosphere that makes it difficult to leave. Our family gathered here to celebrate my father’s 100th birthday, and Eden Roc made the occasion even more special. The kindness, generosity, and professionalism of the entire staff ensured that every guest—from the youngest children to our 100-year-old father—felt genuinely cared for. Eden Roc is not simply a beautiful hotel; it is a place where hospitality is elevated to an art. We leave with wonderful memories and cannot wait to return. A heartfelt thank you to the entire team for making our stay absolutely perfect.

Beautiful hotel, location, room, service, dining + spa. Clean, calm. Hotel staff wonderful. Spa quiet, serene and quite lovely. Mountain bikes available - safe + reliable. Great rides available. Breakfast overlooking the lake. Thank you so much to you all. 🌸

My family and I were traveling through Switzerland in September and had an absolutely amazing stay in Ascona at Eden Roc! Markus Tauss and his team went above and beyond and made the visit truly memorable. The room was perfect! Homemade Lemonade and Ice Tea awaited us upon arrival, the view was superb, and the service was perfect! Every aspect from our stay was great, dirnks on the terrace, to breakfast in the Garden, what more could you ask for. And again, as mentioned above, the friendliness and desire to help was very present throughout the entire resort! thank you for the great service and fabulous stay!!

This is a gorgeous more modern resort hotel with service that is exactly what a luxury resort should be in a beautiful location. We enjoyed our stay immensely even though it rained during most of our time in Ascona. The promenade and shopping area of the small town of Ascona is lovely and an easy walk from the hotel. From the complimentary private pickup from the Locarno train station which we arranged in advance, to the drive to the ferry dock for our next stop, the service was flawless. The room was beautiful, with plenty of space to unpack and store things with all the modern conveniences. The bathroom was large with one of the best showers ever. The only tiny hiccup were the door locks which can be rather tricky until you get the knack, but we were told that they will be changing that this winter. They have numerous restaurant choices and we ate at three of the four choices. The Marina, was very good. The Cassetta, which we reserved had to close because it was outdoor dining and raining, and we were immediately informed by the staff and given other options. The two Michelin star La Brezza restaurant was very special, and a most enjoyable evening with magnificent food. The chef who came out to speak with us was delightful as was everyone we spoke with. One of our top two meals we have ever had and worth the high cost. Our least favorite was the Eden Roc restaurant, but that had a superb salad bar, and was where the excellent breakfast buffet was served in the morning. The bar area both indoors and outdoors was centrally located and a wonderful place to relax, often with a piano player and one who was a delightful vocalist. There were many sitting areas throughout the resort which also worked very well for us because of the weather. The indoor outdoor pool with jacuzzi area was great. This is a fine case of you get what you pay for, and although the cost is high, we had no complaints and enjoyed our time there. We recommend.

The hotel & staff are wonderful! The view is amazing! But, we could not open the door to our room 2/3 of the time. The key lock needs to go keyless!

This was our first visit to Ascona and we truly didn’t know what to expect. Upon our arrival we were warmly greeted and escorted on a brief tour of the hotel and the facilities. Our room was lovely with a view of both the lake and the town of Ascona. On our first night we were invited to a small cocktail party where we had the opportunity to meet Chris, the manager of the property. He was very engaging and from that moment on he took a genuine interest in what we were doing and what our plans were. On our first morning we met Cyrill, the outdoor butler and Johanna, the fitness/wellness manager. Cyrill gave us several suggestions for hikes and restaurants as well as accompanying us on a bee keeping adventure. Wow! We can’t wait to return to Ascona and specifically to the Eden Roc.

I celebrated my birthday at the spa. Although I retired from being a spa  director for  a beautiful 5-star spa, I can’t get enough of spas, so I had to visit this one. From entry to exit, my experience was outstanding.  The views from the outdoor relaxation areas were amazing,  creating a perfect backdrop for me to relax.   So I read some, journaled some, relaxed in the thermal waters, and enjoyed the cold and hot water therapies.   For my treatment, I had an amazing spa experience provided by Nicholas.  The spa is beautifully designed, and every possible need appears to have been considered.  This is a spa experience that I will not forget.