Shower had hairs left on the wall and conditioner bottle by previous occupiers when I first checked in. Curtains were a dusty which caused my partner's sinus to flare up. Did not provide much amenities, unlike other hotels in Japan that provide skincare for our stay.
No bottled water provided and when asked, counter staffs directed us to the vending machine on level 17 where they charge a small bottle of water for 150 yen. Ended up having to head to 7 11 opposite the hotel to buy water ourselves. Washer and dryer were a nightmare - washer said that detergent would be automatically added but there was no fragrance. Dryer took me a total of 3 hours to dry my clothes and the dryer felt warm (not hot), and the laundry costed me more than 1000 yen in total and a lot of energy. One of the dryer had a sour smell too. Very limited number of washers and dryers and other customers would leave their clothes in there even though the washing/drying was done, resulting in a long queue forming out of the room. Even though staff saw the long queue, she just breeze past until we had to repeatedly ask her to clear the clothes. Some initiative would be nice. Bed was uncomfortable, as the bed will sink after lying on it for awhile, resulting in us arching our backs and causing bodyaches that woke us up multiple times at night from the pain.
Only saving grace is the location of the hotel. It is directly connected to a duty free drug store and located a stone throw away from a 7 11.