Everyone seems to speak English and French, and is really welcoming. We had a small electrical outage in the room one day and they took care of it right away. We booked a 1 bedroom with kitchen, really convenient to be able to cook in the evening since the dining options in the hotel are pricey. If you have a car, It's relatively close to a bakery and stores, so we could enjoy french food and they have several "roulottes": food truck around.