Hotels near Ronald Reagan Washington National Airport, Arlington

heyyyy so i booked this hotel from Boston as I needed a well needed vacation and I must say the service from William Howard was like no other, I had to much fun and he is the overnight staff and he was so helpful as I came in drunk as hell the last two nights, he made sure I got to my room, I was scared of another guest safely he answered all questions and was the bomb, when I come back to this city I will forever come only to this hotel because of him, this guy needs a promotion , seriously he is the best, he was patient with me even tho I know I was a mess and he is just the bomb, I'm referring all my friends and family to this location because of him, my family will be visiting here in the next two weeks and they already got the info, hi recommend this location Soley because of his customer service thanks so much for having me and thanks for employing Will Howard u guys did a great job hiring him you guys did a good job with him, thanks so much I love it here I dont know if he will know I left this but please let him know because I only ask his name , I loveee it here thanks so much for havng me

I want to state that the Sheraton Pentagon City is outstanding and very attentive to detail! The private breakfast and room were perfect and the rooms were clean and well maintained! The staff were helpful with any questions I had and ensured my stay was a success with the twenty rooms, I had booked with this Sheraton. Jada is the best in the business and the staff outstanding!! I'm in hotels a minimum of 100 nights a year and love coming back to this hotel with my groups. I would give this hotel 6 stars if possible!

This is what I wrote to the Manager of the hotel. Mr. Hassan, Let me congratulate you on assembling one of the finest teams of hotel workers I have known. I especially want to point out Diamond, Larry, Carl, Melanie and Lourdes at the front desk and Johannes in housekeeping. Although I didn’t speak to any of them I also appreciate the maids who serviced our room every day. The reason I want to mention each person is because each addressed the issues we were having in a friendly, personal and professional manner. When my husband and I get to our room, we go over it to make sure anything out of place is mentioned to the front desk staff before we unpack. We found the living room chair in disrepair, a knob missing from the stovetop and the TV wasn’t working. By the time we returned to the front desk with our report, Diamond was on duty and asked if we wanted to change our room. She personally came to the second room and we told her that we preferred the first room if the items that needed addressing could be resolved. In fact, some were resolved by the time we returned to the first room. I also want to let you know that I had the best night’s sleep I’ve had in a long time! This was my first time at a Residence and my husband and I agree that we now need a reason to come back. Having a full refrigerator, free wifi, hot buffet breakfast, a fantastic and helpful staff and all the other amenities has made this our go-to for future stays in Arlington/Crystal City. I only have one suggestion to make and that is for your buffet. I know there may be safety rules involved, but a hot buffet should stay hot; one morning I was the first one there and by the time I got to my table the waffles were cold. This continued the next days for the pancakes and french toast. If there’s a problem with keeping a flame under each tray, may I recommend you put one or two small microwaves in or immediately outside the buffet area.

 I have already recommended your hotel to a friend. And I’ll continue to do so to any and all who ask “What’s the best hotel in Arlington?”

The hotel is good, with nice location, and nice service. The only problem we met was the sink. All water coming from the sink hose is hot water, there was no cold water.

Ctrip is always the first choice, very satisfied in all aspects, Ctrip is always the first choice, very satisfied in all aspects, Ctrip is always the first choice, very satisfied in all aspects

The hotel has an excellent location, not far from the metro station and the National Mall. The room facilities are relatively simple, slightly lower than expected, but the details of the interior are well done.

The hotel is located near the Crystal City subway station, about five minutes walk. The hotel has a shuttle bus to the airport every half an hour, which is very convenient. The room is large and clean. The air conditioner in the room turned on too loudly. I don’t know if I didn’t adjust it myself. When booking, pay attention to whether there is a charge for Wi-Fi in the room. We believe that Wi-Fi must be free according to the usual practice. When we checked out, we found that the charge for using Wi-Fi was deducted. At the hotel booked by Ctrip, we immediately contacted Ctrip customer service, and Ctrip immediately returned the money to us in the form of a gift package. Thank you very much for the excellent service of Ctrip.com. For many years, I have chosen to book airline tickets and hotels with Ctrip, and I will continue to choose in the future.

Standard American motel, very old decoration, very old facilities, closed pool, poor wifi. Win in good location, good security, clean rooms, affordable breakfast, convenient convenience stores and several restaurants around, sales manager and front desk brother are very enthusiastic.

Service was very limited caused by staff reductions and closed amenities due to Covid19. Apart from that unavoidable circumstances the staff was just as helpful and knowledgeable as should be expected from a property affiliated with the Hilton name. It just took a little longer than usual to get my request fulfilled.

The view is very good, you can see the airport, subway and railway, as well as Capitol Hill in the distance. Convenient transportation, there is a free shuttle bus to the airport. The restaurant tasted very good. The place where we ate 7 meals in the restaurant for three nights was that the elevator always had a weird smell of rotten leaves. We had to hold our breath in and out. No improvement during the stay and the room cleaning was sloppy.