Appiano Gentile Hotels & Accommodations

The last time we stayed was on August 1, 2022 the price was raised since it is August ... but the service is not... even after we were taken to the room, the lights were still shut off and the lights were still shut off. The above bed did not work exactly and when I returned immediately asked if the room was changed, the night porter also paid the price, he lifted the voice, he told me there was no reason to change room and that I was not able to use it the lights and that the lights above the bed do not work in any room ( what is not true because they always worked ) at last changed our room and look casual 'all worked' the suite with large hydromassage bath when we had it take was only working hot water so we were 3 hours out to wait for it to cool... From 1 to 5 Cleaning 2,5 Breakfast 1 Professionality and gentleness 1 We wouldn't come back anymore ... I don't recommend ,.. more cheap spend € 20 more but in a much more professional place (shame because the hotel itself has a great potential )

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

They were in this hotel between December and January and I must say it was very nice, breakfast was little assorted with cornets not quite excellent without water at room temperature always had to ask, The very hard mattress was like not having it with a masked co-mattress and honestly made a little impression.

It is a very clean and pleasant place that can be walked for 10 minutes by train to the center and the employees were very sweet.

This place has been everything we wanted and more. We choose this place because we thought it was modern and had a good breakfast but oh boy, it is MUCH MORE THAN THAT. The place has been just refurbished and everything from the moment you get in is clean and with beautiful inspired 50’s / 60’s retro modern decor that just screams COOL! Breakfast is amazing and it has a wide variety of savour and sweet foods that will be more than enough. We asked for a non dairy milk, and after 5 minutes we have Rice Soja and Oats to choose from ❤️ The staff are Incredible helpful and sweet and they are on top of everything. Paying attention to to very little details and that’s what makes such difference in this place. Nothing was left to chance. Bedroom was spacious, modern, the sower with so much pressure, towels clean, everything working round the clock. The common areas are so big and full of board games, sofas comfortable and it’s just a space where You can see beauty and feel you belong all the time. No wonder anymore and come and STAY in this magnificent place. 😉

Sono stato in questo hotel anche se per la prima volta è credo che ci tornerò al più presto, parcheggio enorme e gratuito, personale molto cortese, pulizia buona, camera comodissima e soprattutto ben climatizzata, ottimo rapporto qualità prezzo lo consiglio a tutti

It's a fairytale! It took me a lot to decide if to take the risk to travel or not. I'm glad I did take the risk! This is the first holiday when I don't check anything about the place I was going to stay, surrounding area not at all, just wanted to escape London for a bit. From far one of the most beautiful places I've ever stayed. The hotel looks like a museum, incredibly amazing, surprises didn't chased to happen, they have a pool, tennis court, soccer court so many facilities, it's crazy. The room I've stayed, stunning,the view from the balcony took my breath away. It's quite, it's beautiful, it's perfect! Hotel stuff, they couldn't do any better than this, friendly, willing to assist whenever necessary, I felt like home! I've even got an early check in 🤗.Thank you Domenico, Monica, Andrea, Manpreet and everyone else!!! For anyone looking to escape the madness from a busy city like London let's say, this is the best place to be! P.S. make sure you bring mosquitoes spray, as I've mentioned I haven't done any inquiries before coming so, mosquitoes attack wasn't fun at all. I was looking forward to have dinner in the outdoors restaurant which ended up being a nightmare, but it was entirely my fault, the hotel is located on a hill, surrendered by trees obviously you'll have to deal with mosquitoes. I highly recommend this place and can't wait to come back! Thank you🤗, Mirela

The hotel staff is friendly, and the rooms are clean. They did omit to notify us about the early breakfast they offer upon check-in, so make sure you ask about this if you have an early flight. They do also let you take drinks from the bar up to your room. Location and Travel Be aware of how far away the hotel is from Milan. From Duomo, you'll need to get on the red line (M1) towards RHO and get off at Lampugnano. The last bus from Lampugnano leaves at 20:00 back to Lainate. You will then need to get the 617 bus which drops you off outside Lidl and Maccies near the hotel. This is obviously not ideal if you want to spend the evening in Milan. We arrived during a national taxi strike which made the trip much more stressful. While this is not the hotel's fault, a heads up from the hotel would have been nice about traveling to and from Milan central. We were stranded in Milan on the first day, we called the hotel and they told us to try and get an Uber. The uber was 144 euros which we reluctantly paid. The car never showed up so we called back the hotel and they stopped answering our phone calls. Once we finally arrived at the hotel, feeling confident we knew the route to and from the hotel, we double-checked with the hotel, and unfortunately, we were not made aware of when the last bus is. On our second day, we were stranded in Milan again. Luckily we met two other people at the last subway station who had also done the Wowcher holiday and they managed to get in touch with the hotel to arrange a private taxi back to the hotel. As there was a strike going on at the time, the fare was 55 euros from Rho subway station to the hotel, which is roughly a 10/15 minute drive. Again this is not the hotel's fault but it is something to be aware of. Another thing to be aware of when using the subway is that the tickets are only valid for 90 minutes, and there are plain-clothed officers waiting in the subway stations to catch people out. So make sure you always have a ticket with enough time left on it to get all the way back to the hotel. Breakfast We were allocated this Hotel from Wowcher, and we were told to pay £40 for the bed and breakfast, which was fine until we realised we couldn't get breakfast on the 2nd day as we had to leave the hotel at 4 am. Essentially meaning we paid £40 for one breakfast between the two of us. We have had no joy in getting a refund for the second day's breakfast from the hotel which is the primary reason for leaving a review. The hotel in my opinion is perfect for people who do not want to spend evenings in Milan or who have a car. If neither of these applies to you, I would highly recommend looking for a hotel closer to the center of Milan.

Location - conveniently on the A9 between Lake Como and Milan. However, it is on the highway, i.e., loud, limited place for a walk, nothing else to do - park, eat, sleep, drive further. Hotel - consists of 2 big buildings. One is a hotel, the other one with a motel sign (we did not know this). We were in the motel part - long, grey corridors, the interior is with lots of black and cold-looking. Rooms - small window, impossible to open because of the noise, shower head with very low pressure, flat pillows. Breakfast - basic continental one. As the hotel is very busy with travellers like us (on their way south or north) there is, understandably, a crowd in the morning. However, you are only allowed to move one way, for whatever section you would like to pick up food, so even if you would like to have something at the end of the buffet, you must wait. The worst thing was the coffee - cheap machine producing some kind of a brown liquid. And this is Italy! Dinner - the pizza restaurant is in the same place where the breakfast is served. It looks like a canteen - grey, black, plastic. The service forgot one of the dishes. It was ok-ish pizza. Slightly better than a fast chain restaurant. The hotel was not cheap - around 120 EUR plus 20 EUR extra for the dog. A disappointment and thankfully we were just passing through.