Dumos

Great location right within the old town, making it super convenient to explore the area on foot. The room had a nice, luxurious feel. While it wasn’t particularly spacious, it was still able to comfortably fit our two large suitcases, which was a plus. That said, if you’re a light sleeper, it’s a good idea to bring your own earplugs as noise could be an issue. The room was supposed to come with breakfast, but since we had an early flight the next day, the hotel wasn’t able to make any arrangements for a takeaway or light breakfast. This is definitely an area for improvement. Instead, we were simply told to grab anything available from the café bar, which felt a bit underwhelming.

Worst Hotel Experience Ever – Avoid! Please avoid this hotel if you value your sleep. It’s extremely loud—you’ll hear calls to prayer from the mosque starting at 6 AM, happening five times a day, and loud music from nearby bars until 4 AM. It’s nearly impossible to get a proper rest here. Definitely not suitable for a relaxing stay. The staffs are also unwelcome!

I would like to file a formal complaint regarding my recent stay at this hotel due to the unprofessional and uncomfortable treatment I experienced. From the beginning, the attitude of the staff, including the owner, felt cold, dismissive, and unwelcoming. On the morning of check-out, I left the hotel early to take my friend to the airport. When I returned, I found that my room had already been entered and cleaned at around 9 a.m., even though I had not checked out and the official check-out time was 12 p.m. Later, a staff member came to wake me and remind me that I needed to leave by 12, while also saying that they thought I had already gone. This is not an acceptable excuse. Entering a guest’s room and preparing it before check-out time, without confirmation, is inappropriate and disrespectful. I also had an unpleasant experience with breakfast. I had paid for two breakfasts, and when I explained that I wanted the second one because I was still hungry, the staff clearly seemed unhappy about it. I then asked for cutlery for the second breakfast, but it was never brought. This is not the guest’s responsibility. If breakfast service is offered, then it should be provided properly and without attitude. The overall behaviour of the staff made me feel judged and unwelcome throughout my stay. Even during check-out, when I returned the key card, their attitude remained unnecessarily rude and uncomfortable. It felt like they were selective about which customers they wanted and did not know how to treat paying guests with basic professionalism and respect. If the hotel believes its prices are too low for the service it provides, then it should change its pricing policy. What it should not do is accept payment and then treat guests as if they are a problem. I am submitting this complaint so that other customers do not have to face the same treatment. I hope Trip.com takes this matter seriously.

Adults only hotel (over 12yrs) so booked two separate rooms for our family of 4. Greeted at the hotel by a lovely young woman after a late flight into Antalya. The hotel is in a great position to explore the old town and surrounds. The pool is divine and we spent plenty of time just relaxing. The included minibar was a welcome surprise as was the homemade lemonade, tea, coffee and snacks available 24/7. The rooms are nicely furnished with aircon and comfy beds. All staff we came across were professional, helpful and kind. I would definitely choose to stay here again and we really liked Antalya so we would love to come back.

What a fantastic hotel , clean, modern,good breakfast, pleasant staff and brilliant location.No problems whatsoever so ever