JI Hotel (Anshan Railway Station)

The room was clean and tidy. The location was great, and the decor was also very new.

I stayed for two days and the negative review is for the hotel service. When I first checked in, the parking lot only had about a dozen spaces, which was quite limited, especially during peak season. The spaces weren't very wide either. The security guards were inattentive and had a bad attitude; whenever I put something in my car, they would ask if I was leaving, as if they were getting a commission. The same thing happened the next day. That evening, I added the hotel manager on WeChat to report the problem. The manager said they would give me a small gift from the hotel when I checked out the next day—just a very ordinary shower gel and toiletries gift set, very small, and only two sets were given. I was in a family room with three people, so I was missing that one set. The hotel manager gave me... I didn't accept Zhang Hua's membership card; honestly, it wasn't necessary since it was still my expense even with the discount, and the price wasn't cheap, so it wasn't worth it. Also, the hotel's toilet paper was very thin, and since my family member had a cold and was menstruating, we used a lot of paper. I asked for extra, and a housekeeper with medium-length hair reluctantly brought it. On the third day, when I checked out, there was a takeout bag on the floor with unfinished fried food that I forgot to take. I was out in the city for three hours, and the housekeeper didn't call to remind me or ask if I wanted it. I only found out after I got back to Shenyang by contacting the manager via WeChat that I'd forgotten it. Then the manager said they'd kept it for me—isn't that ridiculous? Shouldn't you at least ask and notify me? If I hadn't asked or hadn't picked it up for three days, would you have kept it? The laundry room requires you to do it yourself, otherwise you'll have to wait for the cleaning service. Some of the hand towels have a slight lingering cigarette smell, indicating they weren't properly cleaned. The bed is movable, meaning you have to manually move it back after sleeping; the bed frame is thin. The only advantages are the environment and location; the soundproofing is acceptable, except for the toilet and curtains. The room isn't very smart, not as good as advertised. My room faces north, so there's not much sunlight. The mini-fridge only had bottled water. The eye masks and earplugs I asked for at the front desk were of questionable quality and worth less than a dollar; it would be embarrassing not to provide them to guests. Overall, the service needs improvement. That's all.

The service was warm and welcoming, the breakfast was plentiful, the coffee was delicious, and they even mailed my leftover selfie stick to my home. Thank you to the front desk staff!

The location is excellent; a quick search reveals countless delicious restaurants nearby. However, for someone like me, a Northeasterner who has lived in Jiangsu for many years, the room was just too hot!

It was very clean and quiet. The breakfast was good. The service was excellent. This is always my first choice hotel when I come to Anshan.

The room was clean, the front desk staff were friendly, and the location was very convenient.

I'm furious today. I booked a room for an hour to rest, and when I came in, the sheets and bedding were damp. How could they put damp things on a guest's bed? What were they thinking? Then room service came and said they'd change it, and found the entire mattress was damp too. They said they'd flip it over, but the other end of the mattress was firm. How could they let a guest sleep on that? What were they thinking? They spent half an hour agonizing over changing rooms, and it took them a whole four hours to get it done. Half an hour was wasted, and then they had the nerve to call and remind me, "Sir, your time is almost up, do you want to add extra time?" That wasted half hour, and they're charging the customer for it? What were they thinking?

The guest said it was very good.

入住全季鞍山火車站市府廣場酒店體驗特別好。酒店環境雅緻靜謐，公共區域整潔大氣，整體氛圍温馨舒適。客房衞生做得十分到位，桌面、床品、衞浴一塵不染，無異味。房間設施齊全完善，床墊柔軟、空調運轉順暢，洗漱用品、飲用水、置物區等一應俱全，使用起來很順手。前台和保潔人員服務熱情有禮，辦理入住速度快，有需求也能及時響應。地理位置也很優越，出行便利，整體性價比很高，下次來還會選擇這裏。