Guest User
March 14, 2023
This motel is extremely dated. On the good side, the rooms were clean. On the bad side - no USB ports, light fixtures missing, very light weight blankets, didn’t honor check in time, and a plug in located behind a mattress. I made a reservation for two rooms with queen beds. I got a call late morning on the day of arrival that they couldn’t honor that due to a plumbing issue - they would have to change a room to a king bed. I told them this wasn’t possible for my family and, if they can’t honor my reservation, they need to book us elsewhere at the same price. I was told this was my problem with the agency I used, not theirs. They did call back a few hours later and a cancellation now could provide the proper rooms. I arrived about 3:40 (advertised check in was 3:00) and was told - because of the plumbing issue again - one of the rooms was not ready and would be another 30-40 minutes. For the very cheap rate, I guess we got what we paid for. My family wasn’t impressed by the breakfast and there was nothing to fit into my diabetic diet. Someone from the office also stared out the window at us while we were going to our rooms.