The location is super convenient for getting around. The cleanliness was acceptable. However, the room was tiny, and the surroundings were quite unpleasant, being close to *** and Chinatown with many adult stores. We booked through Trip.com, and the price was almost double what we would have paid on *********** (Trip.com charged 4589 RMB for 4 nights, but we later found the same room type for 660 RMB per night on ***********, which would have been 2640 RMB). Upon arrival, we had to pay extra to upgrade our room and for taxes. The hotel put us in a second-floor room facing the street, which was very noisy at night, making it difficult to sleep. We couldn't open the window, and there was a strong smell of *** smoke. On our last night, the hotel moved us to a room facing the canal, which was much quieter. We complained to Trip.com, and customer service gave us some points as compensation, but it was far from covering the price difference.
We also saw other Chinese tourists staying here, and we hope Trip.com investigates this issue to stop overcharging Chinese tourists.
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