AlQasr Metropole Hotel Reviews

The room was clean. Front desk staff are pleasant and respectful. I have faced an issue while checking in because the room type advertised was not what I got.. I paid extra to get the third bed that was included in the room type I paid for, When extending my stay, the hotel have refunded that extra amount which confirmed I was right from the beginning. The breakfast is very disappointing: pastries are sad looking, cold cuts don't' look appetising, only two types of bread no sourdough loaf or baguette, also, the staff are horrible there, no good morning no smiles and especially the creepy chef behind the glass making the eggs!! he acts shocked when you talk to him and ask him for an omelette and then makes it in a different way than then you choose!! The hotel was great when I visited in 2023 but now it's really sad to see them in this state. Finally, I came once to the room at night and the windows were left wide open, my guess was that housekeeping left it that way from the morning. The room was freezing of course because it was January. 

facility a bit old especially the shower room. door cannot be opened tightly so when you took shower the water would split out from the door gap. breakfast was okay , not many choices.

The Air Condition is controlled by the reception set on fan mood most likely it was hot all over night , there was hair in the bathroom :( not cleaned well there is nearby Disco very loud unbelievable noise at night

The service staff has a bad attitude. The facilities are old and mostly broken. The sockets in the room basically don't work. There is a lot of external noise! Don't stay here. Old antiques in the hotel.

The price should be cheaper, the room is small

Good service, average location, hotel decoration is very good