Hotels near Another Place, Almada

This hotel is in a great location, right across to the Jeronimos Monestary in Belem. Breakfast was incredible- so much to choose from, fresh and delicious. King size bed was comfortable. However, furniture and other decor is dated and shows lots of wear. Bathroom, though clean, was dark (it was hard to see to put makeup on) and showers are not really easy to get in and out of a you have to step up to get into it and down of course to get out. Even with a safety handle it's slippery (and I have the bruise to prove it). Staff was courteous and friendly. I feel the pictures are nice than the rooms actually look

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Hahahahahahahahahahaha, the location is very good, the view is very good, the room is very good, in the middle of the mountain. The gym is also very good! ! ! ! ! ! ! ! ! ! ! !

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

I was on a working trip, stayed at the hospital for one week, and the company has handled the entire process of stay during those days. The friendliness and good education rules were broken, when a reception official manifestly did not care to properly transmit the information, exposing me to other customers. It is not appropriate to say in the middle of the reception that ”it will have to leave the room if the company does not make payment.” There are discrete ways to request the settlement of a bill, without passing by ”humiliation” to other customers. The company has been working with this hotel group for a long time, it could have requested the liquidity of the bill to the company's accounting area.

Got relocated to this hotel after our chosen one was no longer available. Very underwhelmed by it. Staff were friendly but there was a lack of customer service skills. Food was ok for buffet food. Plenty of choice. Pool area was dangerous lots of broken and uprooted tiles and slabs.one of our party tripped on one and was lucky not to end up in cracking their head open meant to the pool. Kids pool closed off with bits hanging from it. Towels were put out on sunbeds (only around 40 ) for a hotel that has 8 floors and then not used til early afternoon when the sun hits the pool. Meant we had to sit on The broken tiles . Bath was mouldy and toilets didn’t flush very well. If you get the back of hotel expect to see people weeing against cars , dogs barking and bin men early every morning. Hotel is in a windy area so make sure you don’t get hit by a flying umbrella like several guests were during our stay. Would think they would have sorted this problem out with the amount of times people were hit by them. Also beware of the buckets In Reception that were there for our whole duration without anything being done to rectify the problem. Don’t come here with high expectations

It was a pleasant experience, the staff very helpful and efficient; breakfast was tasty and varied. The room had good dimensions for two people, a comfortable and spacious bed, plenty of storage space, very effective black-out curtains and was well air conditioned. The bathroom had a good shower, with great power and well regulated in terms of temperature. However, the soundproofing of the room could be better.

This is a rather elegant Pousada which is managed by the Pestana Hotel chain. Checking in at Reception was painless and swift. The staff generally were pleasant and friendly. Our bedroom was on the ground floor overlooking the car park. We needed to keep the windows closed for security and the curtains closed for privacy. The bedroom was pleasantly furnished and in good condition. The bed was king size and very comfy. There was plenty of hanging space for clothing The size of the room left very little space to conveniently store suitcases. The room was equipped with a refrigerator but no mini bar. There was also a television which as far as I could tell only had Portuguese programs. I could not find any English language programs. This did not really a problem because I was staying at this hotel for a limited time and did not want to watch TV. The bathroom was en suite with both a bath and a shower. The bath was useless because it did not have a bath plug and the hotel staff were unable to find a bath plug for me. There was plenty of tepid warm water for washing. However you need to have patience to have hot water. Hot water took a lifetime before it reached our room Our bedroom must have been some distance from the boiler because other guests did not suffer the same problem. A lot of water was wasted while waiting for the hot water. This was not a good way to “Save the Planet” as instructed by a sign / notice on display in the bathroom from the hotel management. The plug in the wash hand basin did not work properly. As you will realise having a wash in this hotel was a bit of an ordeal. Buffet breakfast had lots to chose from with a choice hot and cold dishes. The Lounge bar is comfortable and pleasantly furnished. Apart from the lack of bath plugs, the hotel is in good condition and decorative order.