Hotel Spa Porta Maris by Melia

This time when I was traveling with my baby, this hotel was so bad that it completely changed my outlook. I have been to so many places and stayed in so many hotels. The quality of this hotel was a record high. First of all, before I booked the hotel, I saw that there was an indoor swimming pool. When I arrived, the front desk said that this was only available to guests who booked suites or those who used the spa, which meant that there was an additional charge. Then why not indicate on the hotel information that there is an additional charge for the indoor swimming pool? Well, the kid’s swimsuit is a waste. After I entered the room, the air conditioner remote control was broken. I called the front desk and sent a technician to remove and reinstall it for me. After a few attempts, it was fixed. Then he told me in Spanish that the temperature would heat up very slowly. I listened in wonder. Got what he meant. There are no slippers in four-star hotels and you have to call to ask for them! I will give it to you! The toilet in the bathroom does not have strong flushing power! I've endured all this. What was really unbearable was that I went to the hotel for dinner and ordered a beef and foie gras sandwich. When it came out, it only had beef. In order to double-check that I opened the sandwich and searched for a long time to confirm that there was no foie gras, I called the waiter! He said no foie gras and I said I ordered the one with foie gras! Then we repeated the same words back and forth N times! I was instantly on fire! He banged the table and told them to come over to the manager. What a waste of money! If you are out of stock in the kitchen, you have to tell me and I can exchange or return it! You can't fool people with this. The key point is that the children don’t even get to eat! This is what makes me the most angry! The hotel should feel like a home away from home and provide help in times of need! This **** added fuel to the fire. I originally took the baby to a hotel for dinner, but this **** went too far and gave me something that was not what I ordered at all and was obsessed with me! I feel like it’s my fault that I ordered something that you didn’t have! Then their hotel manager came to the room to apologize to me! Ctrip customer service has been actively cooperating and coordinating the big thumbs up! This has nothing to do with ctrip! Some European hotels are simply too watery with four stars! Everyone must pay attention when traveling! Don't be fooled and spend four-star money only to receive motel services! Facilities: In addition to the restaurant view, you can see the sea Health: The room lobby looks like a Samsung Environment: Location is the characteristic Service: I don’t want to talk about the service. Spend money to buy the experience.

Great location, friendly staff, but very expensive for what is offered.