Alfenas Hotels & Accommodations

The hotel is very clean and clean , but my hotel note is reasonable because I paid for the smiles site by miles . I had a serious problem because on day out 26/12/2022 and at the reception I was informed that my stay was not finished, I informed the receptionist that I had paid in miles and showed all the evidence , Even the hotel had all the booking data and conscious that had been paid for miles , but the receptionist had never finished a stay through miles, said I had to pass my card to release . I have to pay with my credit card to be released . This is how I have to pay for the hotel stay twice . Now I have to get my money back here . I think the hotel should be more prepared to receive guests paying miles or they should not give them this option.

We stayed here for one night and it was good. Room is simple. When we entered the room there were scraps on the wall and the picture was hanging sideways. So not a good first impression. The soaps/ shampoo provided are cheap and so was the toilet roll!! Lol. It was almost see through. I used the gym facilities which were ok. The hotel is next door to the shopping mall which is a major perk!! We spent a bit of time there :) Overall it was a good experience and I would book again.

With a stay at Racini Suites Hotel in Boa Esperanca (Boa Esperanca Centro), you'll be within a 15-minute drive of Furnas Lake and Serra da Boa Esperanca State Park. This hotel is 21.3 mi (34.2 km) from Nossa Senhora do Carmo Parish and 27.5 mi (44.3 km) from Coffee Museum.Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.

Uma falta de organização total. Meu marido fez a reserva para ele e resolvi ir também e me cobraram uma taxa extra de R$170 reais a mais no quarto. Não bastasse a alta taxa, minha decepção começou na recepção com a antipatia da atendente. Chegando ao quarto, limpeza precária, vista para uma parede que tinha mais fezes de pombo do que tinta. O cofre não funcionava, o controle da tv tbm não e o ar condicionado tinha um barulho horrível. Pedi na recepção para resolverem e nada foi feito. Na outra semana, fui da mesma forma e me cobraram uma taxa de R$70 reais. Disseram que a primeira taxa foi maior pq o hotel estava com a ocupação alta… mas não era o que parecia. E novamente a decepção com a estrutura do quarto e limpeza: roupas de cama rasgadas; cabelos e pêlos no chão do banheiro e no box; tudo que eu mexia estava quebrado ou mal colocado; muitas traças pelo teto do banheiro. Para fechar com chave de ouro, uma pessoa deixou um envelope com uma chave na recepção, para que fosse entregue aos meus cuidados e simplesmente os recepcionistas não achavam o envelope. Pedi para procurarem e os recepcionistas Naiara e Leonardo disseram que nada havia sido entregue na recepção. Fiquei quase meia hora tentando resolver, liguei para a pessoa que havia deixado a chave e ela confirmou que havia entregue na recepção. A recepcionista Naiara, bastante antipática, dizia que a chave não havia sido entregue, que não havia nada lá, que as chaves deviam ter sido entregues em outro lugar ou que não haviam sido entregues. Meu marido ligou insistentemente para resolver o problema, tentou falar com a gerente, mas a recepcionista disse que ela estava de férias e depois que desligou o telefone disse em tom baixo: “ que pessoa chata”. O supervisor Leonardo tbm veio ao telefone e depois de conversar com meu marido, veio dizer que a pessoa no telefone era mal educada e que duvidava da organização do hotel, sem saber que era com meu marido que ele estava falando. Depois de todo esse episódio e de passado quase meia hora, a recepcionista Naiara vai atrás da recepção e volta em 5 segundos com o envelope com as chaves na mão. Realmente, meu marido estava certo ao dizer pelo telefone ao supervisor que eles não tinham nenhuma organização. Enfim, nunca mais me hospedo nesse hotel e ficarei sempre com um pé atrás com outros hotéis da rede Whyndam, pois a falta de higiene dos quartos, a falta de educação e antipatia dos recepcionistas, a falta de organização, a falta de manutenção deixam muito a desejar.

Located in Carmo do Rio Claro, Hotel Varandas da Montanha is on a lake, within a 15-minute drive of Furnas Lake and Serra da Tormenta.Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area.Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 12 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

With a stay at Hotel Carajás in Varginha (Varginha Centro), you'll be steps from Faculdade Cenecista de Varginha and Jose de Rezende Pavia Park. This hotel is 0.3 mi (0.4 km) from Varginha Flying Saucer and 0.5 mi (0.8 km) from Capitol Theater.This hotel offers designated smoking areas.Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 44 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and ceiling fans.