Rixos Montaza Alexandria

It's very huge hotel in El montazah Alexandria it's almost 4 hotels under one luxury brand (Rixos) Very unique and recommended experience

Very disappointing experience for a 5-star hotel Our stay at Rixos Alexandria was extremely disappointing and absolutely not what you would expect from a 5-star resort. Upon check-in, the air conditioner in our room was broken, and the temperature stayed at 17°C the entire time. It was freezing and very uncomfortable. On top of that, the shower drain was broken, so the bathroom floor was constantly wet and slippery. When we reported these issues, the hotel sent an engineer to fix the air conditioner - without considering that we were in the room after showering and not dressed. After one and a half unsuccessful attempts to repair it, we were finally offered to move to another room. Unfortunately, the new room was completely unprepared: no towels, no bathrobes, no bottled water, no toothbrushes — nothing. We had to call and wait for over an hour to receive these basic amenities, and even then, bathrobes never arrived at all. Overall, this experience was unacceptable for a hotel claiming to be 5-star. The management needs to seriously improve both the maintenance of rooms and the level of service.

Amazing Great location, food,service I really had a good time to be relaxed Management is really lucky to have 2 best girls, Sharouk and Diana they been doing everything to help me and others ,you always see them in the lobby, restaurants during breakfast and dinner, and making sure everyone is getting what needs. I am willing to spend my next visit in January there and am willing to recommend Rixos to all my friends and customers in New York Thanks Keep going

Excellent staffing room views and food i would go back again , the place is so lovely , garden around , sea and beach all ideal place for a holiday

Excellent location with a very calm and clean hotel

Amazing experience