Quality Inn Hotels in Alexandria

For the most part, the hotel was updated and comfortable. There were a couple of problems. This hotel was the host hotel for a Conference with probably 250-300 people. There were only 2 ice machines and one of them did not work. Upon arrival, we discovered that our phone in the room did not work. It was reported immediately and when we checked out 2 days later, it still did not work. To me this was a safety issue that should have been addressed immediately.

With a stay at Hotel Bentley in Alexandria, you'll be within a 5-minute walk of Red River and Arna Bontemps African American Museum. This hotel is 0.5 mi (0.8 km) from Rapides Women's and Children's Hospital and 0.6 mi (1 km) from Rapides Regional Medical Center.Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.Enjoy a satisfying meal at Diamond Grill serving guests of Hotel Bentley. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 93 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Simplify your travel routines at Fairfield Inn and Suites Alexandria. Situated in the heart of Louisiana, Alexandria is a beautiful city laden with rich culture and history. Stay active while visiting popular nearby attractions including Kent Plantation House, Alexandria Zoo. After a busy day exploring the city, make yourself at home in spacious hotel rooms and suites featuring ergonomic workspaces and free high-speed WiFi to help you stay on top of work effortlessly. In the morning, enjoy our complimentary grab and go breakfast, which includes signature sandwiches and build your own oatmeal and yogurt bowls with assorted toppings. After fueling up, break a sweat in our fitness center equipped with cardiovascular machines, free weights and exercise mats, then wrap up your workout with a refreshing dip in our outdoor pool. At Fairfield Inn and Suites Alexandria, you are our number1 priority.

I had a great stay, staff were awesome and so helpful. The hotel itself isn't brand new but it's kept well. Very close to anything you need to get to in town. There is someone on the property that will help you to your room or if you need some assistance. I really appreciated that as I'm disabled, the young man carried my bags to the room. The desk clerk checked on us as well after checking in to make sure we settled in ok. I'd stay here again.

Discover this Alexandria, Louisiana hotel offering comfortable accommodations close to the Alexandria Zoo, Rapides Coliseum and the Kent House.Whether traveling to Alexandria for business or for pleasure, the Best Western of Alexandria Inn Suites Conference Center has it all. This Louisiana hotel takes great pride in offering each guest with superior customer service and top-quality amenities all for a great price. Guests staying at this Alexandria hotel will enjoy well-appointed guest rooms featuring cable satellite television with HBO®, in-room movies and free high-speed internet access. Start the day off right with a complimentary full breakfast or working out in the fully equipped fitness facility. Dining is made easy with the on-site restaurant serving Cajun style cuisine. Guests traveling to Alexandria on business will also appreciate the variety of business services available at the hotel including comprehensive conference and convention space with meeting rooms accommodating up to 125 guests.The Best Western of Alexandria Inn Suites Conference Center is close to where travelers want to be while visiting historic Alexandria, LA. Spend the afternoon visiting with the animals at nearby Alexandria Zoo, touring area Plantation homes like the Kent House and Lloyd House, attending a concert at Rapides Coliseum or viewing a piece of history at the Alexandria Museum of Art. Outdoor enthusiasts will love being situated so close to the Kisatchie National Forest. Antique lovers will find a variety of antique shops in and around beautiful Alexandria.Restrictions apply to local Residents. Please contact the hotel directly for more information.The friendly staff at the Best Western of Alexandria Inn Suites Conference Center is ready to ensure a comfortable stay in Alexandria, Louisiana.

My family and i checked in to the Towneplace suite on 10/7/2023.We we staying for 7 days.We had a Two bedroom king suite.The first room we checked into was Filthy.Hair all over the Bathroom,the Furniture was very old and worn.We went back down to the desk where we were moved to another Two bedroom king suite which was up to standard.That room looked like it had just been redone.Now to the main complaint.Thursday while preparing to have guest over to watch the Braves vs the Phillies baseball game the TV in the living went out....I went downstairs to the front desk and spoke to JP.He was very apologetic.JP came up to the room and tried to get the TV working.After several minutes he realized there was nothing he could and informed me the Maintenance person was gone for the day and he would put a work order in for a replacement TV for friday morning.I went down to the front desk at 7:45 am friday morning and asked to speak to the manager Elvi Scriber.The young lady at the desk McKayle Wilson began to help me.We conformed the work order had been placed then when i asked Ms. Wilson about compensation for the day when i was without a TV she said let her check with the manager.Ms. Wilson went into the office stuck her head out and asked were we rewards members and i told her yes we were.Ms.Wilson then came out and said they could give us 1000 rewards points.I then explained that i did not use rewards points.I again asked for the manager and was told by Ms.Wilson that the manager was busy doing ( Morning reports ) and i would have to wait.I asked how long of a wait.Ms.Wilson said she didnt know.I explained to Ms.wilson im a customer with an issue i think that morning report could wait a few more minutes and the manager could come out and deal with a live body not a report.Finally the manager Elvi Scriber comes out and she also begins to say all they can offer is rewards points.I said to the manager Elvi if i was not a rewards member what would you offer me.Her response was I would make you sign up for one.That is very unprofessional...After going back and forth she then said well if i didnt wont the points she could give me a days credit the next time i come to the hotel..If she was able to do that then why didnt she give me the credit right then and there.I asked her to show me where is said any credits or refunds would be in rewards points...She could not and stated all of the towneplace suites and diffrent and have there own rules...SHAME on TOWNEPLACE SUITES.The manager ELVI then said God bless and have a blessed day and went into her office and did not come back out to speak to me any futher....This is the second time I have had DEPLORABLE Customer service at your Towneplaces suites.Why am i the customer being penalized for the hotels failure to provide what was advertised.There was no consideration at all.I had to cancel my plans uninvite people and to no fault of mine.

I just spent a weekend in Alexandria for a conference next door to this hotel. I want to mention our experience with the very busy breakfast area. We ate the buffet breakfast which was adequate, but I particularly want to mention the ONLY person running the entire restaurant. Sergio Peters earns a gold star from me for his ability to keep the buffet stocked, while manning the cash register, cleaning up the tables, cleaning the dishes, etc., all by himself! In spite of being tasked with running the entire restaurant, he maintained a pleasant and helpful demeanor with us. Why he isn't the manager of that area with helpers to assist him is a question I would like to have addressed to whomever is running this hotel. It must be hard to find people like Sergio who are as dedicated and up to the task at hand as this young man is.

This was our stop over on our way from Orlando to Dallas, so we were really looking forward to a good night's sleep. It was in a good location with nearby restaurants and grocery store. We felt safe keeping our locked moving truck on the property. Room was large and comfortable with a good hot shower with good pressure. We spoke with Gregory before and after booking. He was so friendly, informative and helpful. On arrival Tim was great for check in. Small vending area available. A good experience.

I'm handicap, in an electric wheelchair, and as soon as we book Trisha, ”Tish” called us to make sure we had made a good choice on rooms. We had 3 adults and the room we booked only had 1 bed. She got all pertinent information and called us back to give us the options she could with different rooms and their pluses and minuses. Have never had better service from any hotel! Older building but staff and set up was great for most handicap travelers!