Alpine Junction Townhouse Apartments, Lodge & Hotel

Great location for outdoor activities The room is very cozy, with reasonable amount of amenities. We stayed there for a night but wish we had more time to stay.

nice place

Young lady at the front desk very knowledgeable about the area very friendly I would be than happy to stay again

Convenient location but disappointing customer service. Upon arrival, there were no bath towels in our room and none of the TV subscription channels worked. The receptionist, Claire, spent 45 minutes trying to fix the TV but had no success. She then returned a half hour later with an HDMI cable and told us that was the best she could offer at this time. While we were grateful for her efforts, we requested some sort of reimbursement given the problem was not properly resolved and we had lost almost 2 hours of our evening whilst she tried to fix it. Surprisingly, Claire was quite rude and refused to offer any sort of reimbursement saying we had basic TV channels. Although it was understandably not her fault that the TV did not work properly, we were surprised by her abrasive response to the situation considering she was unable to properly resolve the issue. If the hotel advertises subscription channels in the bedroom and it is malfunctioning, we would expect some sort of reimbursement. We will not be staying here again.

Everything you need right here in this little enclave a 15 minute drive from central Wanaka. There's a grocery store, a laundromat, a pub which serves good grub and a liquor store. The place was well kept and the staff were very happy and friendly. Recommend for a night or two. Good value for money.

We felt this was too expensive for what was on offer. yes a brand new fresh apartment, but very basic indeed. No toaster, cutlery, milk or chairs to sit on. Had to sit or lie on the bed, which isn't really great unless you want to sleep! The very friendly Canadian receptionist was excellent and very helpful indeed. She is an asset to your business.

One of the best stays I had during these holidays. Absolute helpful and positive staff. Check in and check out was so easy. Would love to visit again.

This property was not what we expected at all. It’s a very small sterile room with an adequate bathroom There’s a door out to the communal space where there are couches and a big kitchen Unfortunately, there’s a lot of noise coming from the communal space sometime into the evening hours But worse than that the noise from the exhaust system in the bathrooms was awful The bathroom light exhaust fan was left on when the last people moved out and so was on all night and vibrated our bed so we had to wear earplugs. We switched around, so our heads were not against the wall, even and that made the sound a little better. When people turn on the light exhaust in the bathroom next-door, it will wake you up. It’s that loud. The place is clean and next to the walking trails along the river so that’s nice and there’s a liquor store right next-door, and a wonderful French bakery that has the best rolls and croissants. I’ve had my whole trip.