BG4 Guesthouse

This accommodation is misrepresented in both description and certainly by photos posted! Our room, “romantic double” was smelly, the toilet ran ALL night and the cistern leaked all over the floor, the bathroom sink was backed up so that you had to wait 5 or 6 minutes for the smallest amount of water to empty! Getting access to the property was not as described nor was there anyone on site at all. There is NO reception desk as shown in these photos! The grounds were not well kept at all. The entire place looks run down. Do NOT attempt to use the spiral staircase to the downstairs rooms! They should be boarded up for safety reasons as totally too narrow to walk down safely! I honestly can’t say anything nice as we requested someone to come and sort out the bathroom issues and got zero response. We did try to muffle the running toilet sound with towels but that was unsuccessful. Please choose elsewhere. If I could rate this property, it would be a minus.

In short notice, we needed an overnight stay in Aukereyri. We found Hrafninn as the Cheapest! place with available room with private bath at a price of 370 Euro.!!! We ordered the room the same day we should stay overnight. We got information of the location of the hostel. At arrival, there were no PIN code available for our room. Nobody in the reception. We called the telephone number that we found on the wall. A person said she will come and lock us in our room. After 10 minutes waiting, she arrived, and gave us our pin code. We asked if the price included breakfast?? First she said no, but after checking it, she told us that the room was included breakfast. She told us we had to walk approx. 10 min to another Hotel to get the breakfast next morning. The room was in the basement, and we had to walk down a pretty steep and narrow stair. The room was ok, with private bathroom. The sofa in the room was not good to sit on It was broken, and when we tried to sit on it, we almost sat on the floor! There was a TV, but no remotecontrol to turn on the TV!! Next morning we walked the 10 mins to the other hotel for breakfast. She sat in the reception, and we told here we are here for the breakfast. THEN she told us, sorry, I was wrong yesterday, the room is NOT includet with breakfast. You have to pay an extra 40 Euro for the breakfast!! All in All. For the price of 370 Euro, we expected higher Quality, and altso she could offer us breakfast when we had been walking 10 min to get the breakfast she told us was included in the price. Room and service was way overpriced. First and last time we stayed here.