Ain Chock Hay Hassani Hotels & Accommodations

I’ve stayed in this lovely apartment / hotel for six nights. It’s located in Roche Noir, which is part of city centre (Centre Ville), walking distance to the main train station (Casa Voyageurs). I stayed in a decent size studio apartment, which was equipped with kitchenette. Offering a view of the port. Very comfortable bed and pillow. Very clean, spotless / immaculate in fact when it comes to cleanliness. The staff have been very friendly and attentive. The reception staff were always there with a smile and genuinely willing to help with any queries you have. In the evening these are security guards standing at the entrance. All staff members are very kind and helpful. The housekeeping staff stand out as far as I’m concerned: I’ve met Amina and Hicham. Amina is very friendly, attentive and has strong eye for details. The property is part of Campanile, I believe French hotel group. Adjacent to it there is a hotel which houses a pleasant bar. Ideal place to spend an hour or two after touring around in Casablanca. The bar offers a wide range of drinks and bar-food. The staff there are equally very friendly and professional. I’ve had the pleasure meeting Mohammed and Hatim, who have been looking after me. All in all a very pleasant place to stay if you’re in Casa. Highly recommend

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

- Location: Near downtown Casablanca, within walking distance of Massira Bvd. and the Kenzi Towers. The Moh V stadium is not far so expect some crowding when there is a football match but nothing disturbing. There are many restaurants in the surroundings : French, Korean, Turkish, Lebanese, Pizza & Fast-food, etc. If you are willing to stay longer and want to cook, there is a carrefour market, a butcher and some grocery stores next to the hotel. - Room: I had a great small flat with a living room, a bedroom, a kitchenette and a bathroom. It is modern, organised and well decorated, clean and tidy. The kitchenette is well equipped, just be careful not to leave sweet food on the counter or you will be invaded by ants. There are many practical storage spaces in the bedroom and the living room, so even if you bring heavy luggage, there is enough space to feel comfortable. - Rooftop : Cosy space to chill out on sunny days and spring/summer nights (Too cold in winter). - Other services : A convenient and free underground parking lot (-1 & -2), two small fitness rooms (-1 & +1) the one in the first floor is just for cardio, the other has a bench and some basic dumbbells. A laundry in floor 0 (extra 60 MAD/machine and 30 MAD/Dryer), the wifi is good. - Staff : They are the highlight and the backbone of this appart hotel. They are professional, helpful, kind, lovely and always smiling. Wether at the lobby, the rooftop, the parking or the room service, this team is wonderful. They made my 2 months stay literally a 'Home trip'.. They deserve all the Best from Accor. - Summary : Whether for a short or a long stay, personal or for business, go there with confidence. I highly recommend.

This is not a high quality hotel, fairly basic but clean and with all the essential services and amenities one needs when staying overnight at an airport. It is walk-able from the airport (about 1 km) if you have no heavy luggage. The hotel provides a shuttle bus every hour from 5 a.m., which is free. Beware of taxis, which charge you Dh 100 for a 2 minute journey, a rip off. The staff were friendly and efficient. The restaurant is OK. It is fairly quiet as it is situated in a trading estate but the stray dogs can wake you with loud barking. The hotel should arrange something with the local authorities to reduce the stray dog menace. For the sake of convenience, I would go there again.