Hotel Taj Plaza, VIP Road, Agra

What can I say. An experience at the very least. Let’s start with our “upgraded” room, may I add, with “no extra charge”. Firstly, hygiene and cleanliness isn’t in their vocabulary. Let’s start with the negatives: 1. Stains and holes in the bedsheets 2. No sheet cover, just a blanket from my grandmas era, covered in 18th century dust. 3. AC-there was a machine but we were told it didn’t work, so maybe for show? They did upgrade us with a mini desk heater. 4. Mould on the ceiling had been painted over. 5. Disco lights surrounding the bed. 6. Taps hadn’t seen a cloth since the dinosaurs. 7. Toilet was a disgrace. 8. Mouldy toilet roll and bin that hadn’t been cleaned or emptied since the renaissance . 9. No hot water because everyone is out the whole day and nobody apparently comes back until 9pm. (They turn the boiler on at 7). 10. Served mouldy bread at breakfast. Sent it back and received a butter-less and jam-less slice of untoasted bread. The restaurant “manager” claimed the bread was fresh and dismissed the mould. 11. The coffee had an oily film floating on the top. 12. Hair and grease in my food. 13. Glimpsed at the kitchen and it looked like WW2. Now the positives. 1. Great location 👍🏾 2. Great view of the Taj from the mess of a rooftop bar 👍🏾 Should you stay here? You decide. If you do, take an exterminator with you. Oh and a duvet and pretty much everything else.

This is bad hotel I have never seen this type of hospitality in my life ever the person was sitting at the counter don’t have manner how to talk and they are teaching us that a women as a visitor can not go in a guys room shame on the people who has this thinking

Disclaimer, we didn't stay here. We were struggling locally to find anywhere that sold beer, and we're really keen to find a nice roof terrace to enjoy one. This place didn't disappoint. Upon asking at the restaurant, the staff kindly showed us to the roof and opened up the roof terrace for us. We were the only ones up there and they waited on us all evening. The food was exceptional, and the staff were extremely accommodating. A fantastic little visit for us, just what we needed before our night bus to Varanassi.

As the saying goes… you get what you pay for but this place is very poor. It felt dirty. No hot water, towels were grubby and the whole experience was poor. The only consolation is I did sleep well because I was exhausted!

We went to Magic of Spice restaurant that is within the premises of Hotel Taj Plaza. I am not sure if the hotel runs the restaurant also. Regardless, we got scammed for using the UPI payment at the restaurant. I would strongly recommend not use UPI payment or credit card here. Bheem Sen was the manager of the restaurant on October 28, 2025. After dinner, we scanned the QR Code of PhonePe payment for Rs 680. Due to PhonePe technical issues, the payment was guaranteed but put on hold and would be released within 48 hours. I am not sure if Mr Bheem Sen caused the hold with PhonePe. Mr Bheem Sen said he doesn’t care about PhonePe technical issues and demanded cash payment immediately. I paid cash, but asked Mr Bheem Sen to refund me when PhonePe releases the hold. Now, PhonePe has released the hold and paid Mr Bheem Sen the Rs 680. In other words, he received payment twice. I have called Mr Bheem Sen multiple times for refund, no answer. I have emailed the police station about this incident. Let us see where it goes. I would not recommend this scammer’s restaurant to anyone. Stay away from this place. Such people bring a bad name to a world famous city. Hope they will refund my money.

Good property for the price. Will work great for travelers on a budget.

Proximity to Taj Mahal is great and has a view. Need to be warned that lift inoperable in early morning . Staff tries to be helpful

Place for guides near Agra Amar Vilas: many years ago I had a good experience in a place called Taj Plaza. But this time room 306 deluxe, tariff Rs 1000 (standard was only 800) not so good. Water very low pressure, so no shower. Bucket filling slow. Intercom instrument dead as a dodo. TV channels not working. Dinner and breakfast was good for me.

The view from the rooftop deck is fantastic. You can see the Taj Mahal and actually the halls, including the art in the halls, and the marble floors are quite lovely but when you open the door into the rooms, it’s another story. Everything‘s ran down and dirty. the rooms need a refresh and good scrub the bathroom well I just decided not to even take a shower that should say it all.