Parcelle 30B, Secteur Touristique, Agadir, Souss-Massa, 80000, MoroccoView Hotel Details
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Hotel Prestige Agadir Boutique & SPA Guest Reviews
3.6/5
31 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(31)
Positive reviews(18)
Reviews with photos/video(3)
Negative reviews(13)
Guest User
Double Or Twin Room
Stayed in Sep 2024
Solo travellers
53 reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
The stay was very comfortable. The attention from the management, especially Mr. Khaled, made me feel as if I was in my home and not in a hotel. The breakfast was more than excellent.
Guest User
Deluxe Suite
Stayed in Aug 2024
Family
1 reviews
4.2/5
Very Good
Posted on Aug 11, 2024
The staff is very helpful and attentive.
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Guest User
Superior Double Room
Stayed in Aug 2024
Family
5 reviews
3.5/5
Posted on Oct 30, 2024
Staff not very helpful due to the flow of customers, however it remains a nice hotel
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Wassila
Deluxe Suite
Stayed in Dec 2023
Couples
4 reviews
5.0/5
Outstanding
Posted on Dec 3, 2023
Honestly this is my 6th hotel and here it is finally classy, top of the top stop with your false comments my name is reda benzora I am an actor and congratulations to you for this splendid work of art, we call it a hotel run by the hands of master 💪💪💪🇲🇦 I do not recommend I oblige you if you come to Agadir
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Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 15, 2024
We were looking for some cheap winter sun and warmth - overall we were pleased with our stay, however, we were nervous reading the recent reviews - in practice the hotel is of a 3-star standard - its got many good points and it could be much better with an improved choice of hot food and a makeover of its rooms that could bring it back to 4 or 5 star level - its resting on its laurels claimin to be a 5 star hotel. There is a nightclub on site which was noisy on a Friday night, so ask for a quiet room if this is not your thing! Good points - Friendly & welcoming staff - Oasis style hotel layout around central gardens and pool all well maintained - Upgraded to a suite at the quiet end of the hotel (we asked for a quiet room having read previous reviews) - Suite room large size with good balcony - Large clean unheated pool - refreshing when hot - Freshly made omelettes and fried eggs at breakfast - Hotel Location not far from beach - Room aircon - Large Comfortable bed - Small fridge in room - Free WiFi Bad points - Hot food not kept hot enough - Hot food goes quickly and not replaced quickly - need to get to restaurant as soon as open to get full choice of hot food - Not a huge choice of hot food - Sausages servec at every meal breakfast and dinner - Room Looking tired in areas - time for a makeover - No hot water in sunken bath (shower and sink hot water OK) - Room door card not open room 5 times in 7 days and needed a visit back to reception each time to get the card reprogrammed - really annoying
Guest User
Stayed in Nov 2024
Other
2.0/5
Posted on Nov 7, 2024
Had my bag searched on entry. They removed couple of tins of beer claiming that I can't have them in the room, as room service is available. How can a hotel dictate what a client brings in their baggage when it is nothing illegal? Stay was average to this point but the receptionists attitude has a lot to be desired with this totally unacceptable action.
Guest User
Stayed in Oct 2024
Couples
1.0/5
Posted on Oct 10, 2024
Worst hotel we have ever stayed in. The noise from the disco’s is incredible, rooms are dated and dirty. We stuck it out for nine nights, my wife went to the pool on our first day, the floor was covered in green slime and there was a greasy film on top of the surface consequently we couldn’t use the pool for the rest of our holiday, we only saw one other person go into the pool during our Nine days. Complained the manager but nothing was done about it. Breakfast was average but repetitive, if they ran out of something it was never replaced. I cannot believe that they say this a five star hotel they must be deluded. Much nicer hotels nearby and cheaper. I do not believe the positive reviews on this site they cannot be genuine. Stay away at all costs!
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 9, 2024
Lovely property excellent layout and so calm and peaceful the staff we exceptional couldn’t do enough for us, we stayed for our wedding anniversary and was upgraded to a suite which was amazing, the manager provided breakfast on our terrace and we had our room decorated with flowers and wine, would go again for sure a huge thank you to all the staff There are 3 nightclubs attached to the hotel but we don’t hear a thing once on our room.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Aug 15, 2024
**DO NOT STAY AT THIS HOTEL - SCAM ALERT!** I had an absolutely terrible experience with this hotel and I strongly urge anyone considering staying here to think twice. I booked five rooms well in advance, and despite arriving at the hotel before 11:30 pm, they canceled my booking. Their excuse? They claimed the system was down and couldn't retrieve my reservation. Even worse, I had been in constant communication with their customer service, providing proof of emails that confirmed my arrival—my flight was running late, but I still made it on time. Customer service assured me that my booking was safe. However, when I arrived, the assistant manager had already marked me as a "no-show" and tried to claim they had no communication from the head office. This hotel essentially **stole our money** for five fully paid rooms and is refusing to give anything back. It's a complete scam. They seem to prefer if you buy the room directly from them at a higher cost rather than through a third-party site. **On top of that, beware of the reviews! Most of them are fake and have been paid for by the hotel to boost their ratings with locals.** **BEWARE: This is a dodgy hotel. Stay somewhere else if you value your time, money, and peace of mind.**
Guest User
Stayed in Jul 2024
Couples
1.0/5
Posted on Jul 27, 2024
This is genuinely the worst five star hotel I’ve ever stayed in, I had to check out after 3 out of my 7 nights because of how bad it was. Staff was absolutely shocking, music playing until 6am every night. I am 25 so don’t mind a bit of noise but I may aswell have been at a rave it was that loud
Guest User
Stayed in Feb 2024
Travel with friends
1.0/5
Posted on Feb 17, 2024
Don’t believe a word in their advertisement! We are here now- hotel has no elevator, stairs everywhere so you need to haul your luggage up. Group of us showed up after dinner, way past check in time but a few rooms had not been cleaned?! We wanted a non smoking room but it smells like smoke with an ashtray on table. Front desk said “it’s ONLY 15 steps going upstairs” when we asked for a lower level room. The lady that gave us the smoking room said “we can’t do anything if we do not see people smoking”!!!! REALLY? Everything here looks old & mildewed. Can not possibly be a 3 star let alone a 5 star.
Jablai S
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 3, 2023
The hotel was a charming boutique hotel. It was a pleasant stay made even more alluring by the staff, who aimed to please: nothing was too much. Abdul ( the manager) and Aziz (the front desk manager) ensured we were well looked after. An excellent stay! Close to amenities - back rooms are the best ( noise free).
Guest User
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 12, 2024
I stayed at this awful hotel for New Year. They have a long standing problem with hot water and many of the guests had cold water showers for the three day stay. The food is second rate and the New Years Eve Gala Dinner was a joke. The hotel had been informed of various dietry needs in the group, and totally ignored us, so very little to eat. Many of the rooms have no working safety lock on the doors, so staff just wander in and out as they please. No Privacy. Avoid this place at all costs.
Sandy W
Stayed in Nov 2023
Travel with friends
5.0/5
Outstanding
Posted on Nov 5, 2023
Hotel Ariana was a little tired but the staff were superb. We were there for a week so decided to have a massage at Spa Argana, never had a massage before and had Hammam cleansing ritual, full body massage and facial. Absolutely fabulous!!! Can’t recommend highly enough, wonderful rooms, ambience and my Masseuse Maya was really excellent. Will never forget ut
Alenezi M
Stayed in Mar 2022
Solo travellers
5.0/5
Outstanding
Posted on Mar 1, 2022
Thanks for all nice stuff Special Ms Fatamiah Alzahra ,Ms Somiah Mr Yousef and the nice one Mr Jimy The hotel have good location easy to access for every place , Clean room , helpful friendly House keeping It very safe place no body will bother you If need anything just ask they try to get it for you It was a nice holiday Really I I join I’m sure I will miss it and I will come back again Thanks for all Alenezi , Kuwait