First time staying here for one night. I will list the good points and the points I noticed. ■Good points (1) Excellent hospitality On the day of our stay, we had a group of students on a school excursion. The school excursion was postponed, and it coincided with our stay. I received a phone call in advance and had a proper explanation. Also, the bathing hours and breakfast and dinner venues were separate from those of the students on the school trip, so there were no particular problems during our stay. After the C/O, three people from the lodging facility kindly saw us off until the car departed. We had breakfast and dinner in a separate room, and we had the same waitress, but she was very friendly. I could feel the hospitality. (2) Spacious bath There are two indoor baths, including a bubble bath, and an open-air bath and a cave bath outside. Only the indoor bath is available at night, but you can enter even at night. As expected, it is not as large as a certain facility in Takaragawa Onsen (Gunma Prefecture), but it is large enough to accommodate a sufficient number of people. I don't like hot water, but the temperature of the open-air bath was just right. It was good hot water. (3) Feeling clean The room smelled of rush and was very clean. I didn't mind dust at all. There was only one small caterpillar, but it can't be helped because it's a place full of nature. It was just the right size and comfortable for two people to use. (4) Smoking rooms Recently, there are many non-smoking rooms at hot spring inns, but I was very grateful that there were smoking rooms. It is no exaggeration to say that this is the number one requirement when choosing an accommodation facility. The accommodation is also smoker friendly. ■ Points I noticed (1) Response of foreign staff Just before the date of stay, I received a confirmation call from the accommodation facility. I called back around 19:00, but a man who seemed to be a foreigner answered the phone with a little broken words. I don't know, so I was told to call again after 8 o'clock tomorrow, and there was no further word (listen to my name and contact information, tell me that there was a call, I will contact you again tomorrow, etc.). bottom. At this time, I contacted him again the next day and the conversation ended. Then, the morning of the next day of our stay. I had a question about the morning market and stopped by the front desk, but unfortunately the staff was not there. After waiting for a while, a blunt man with no smile came from the store. From the tone of his voice, I knew immediately that he was the same person who answered the phone call. It's not at an unpleasant level, but the telephone and front desk are the face of the hotel, so I felt that the impression would be better if they responded with a little more smile. Overall, it was a very satisfying stay. It is one of the accommodation facilities that I would definitely like to repeat again. In addition, compared to other accommodation facilities in the same hot spring, it is a little farther to the morning market, but I think it is just right for a walk. I was wearing clogs, so it took about 15 minutes one way. You can also go in your yukata.
Excellent
15 Reviews