4.6/5Outstanding5546 Reviews
Dapuqiao Area Shanghai|2.92km from downtown
We had a wonderful stay at the Pullman Shanghai. Immediately when we checked in, the customer experience manager came to speak to us & gave me her wechat so that I could contact her if I needed anything & we were upgraded to a junior suite. The room was a good size with a sofa & armchair, a desk, a large wardrobe, a king sized bed & a large bathroom. As a coffee addict, I appreciated the coffee machine in the room as well. The bed was big & very comfortable with feather pillows. The bathroom had a bath & walk in shower & a large area around the sink & a drawer - so lots of space to put things & feel at home.
We didn't eat at the hotel but we did get food delivered from an app & it either went to a locker to collect or a robot brought it to the door. There is a good sized pool to use as well. Great location a few minutes walk from Dapuqiao metro station & there are shops & restaurants & a mall nearby.
The customer experience manager was extremely helpful in finding out where we could go to get a Covid test to fly out of Shanghai over the holiday (quite a few places closed) & she called up to check that foreigners (using a passport) could go & that the place was open. We'd already tried a few places by ourselves without luck & were cold & tired from moving around the city trying to find somewhere, so we were very grateful to her for finding out this information.
Overall, an amazing stay & we'll absolutely stay here again the next time we're in Shanghai.