4.5/5Excellent120 Reviews
Solo|0.94km from downtown
After driving for more than 10 hours from Bali, we arrived in Solo at Loji Hotel around 4pm by that time. No security available to give us some instructions where we can park, eventhough we saw 2 man sitting at the security office at front. We have to call them very loud to show us where we can park our car. Coz by that time the parking lot was full. We were expecting get a good service, nice room, because we pay IDR 534.649/night with breakfast for Deluxe room. We stay here on the 26th December 2019 and check out on the 27th December 2019. Actually we want to extend the room, but we changes our mind after overnight here with uncomfortable feeling. The problem was : 1. They asking us, do we need a smoking room, we said yes please. We were expecting a balcony or at least we can open the window, but at the end, the smoking room not have any window or balcony for smoking. 2. The AC are so noisy all day long and also the AC is leaking very bad until makes our bag get wet, coz we put underneath the AC. 3. The fan in the bathroom wasn't work well. And very very noisy! 4. The shower looks like never get cleaned for many years. Full of crust. 5. The bathroom is a bit smell and not have a good circulation. 6. We found a blood stain on the blanket, so we asking to changes the cover or blanket. The good point is, the breakfast is nice. That's all. We coming here to Java Island actually to do an inspection, what's the Island looks like. How clean and comfortable are the accomodation here. Coz we have a tour and service. We have to know all the standard service here before we give any recommendations or bring our customers to come here. And we found a very expensive hotel with a low service. In Bali, the hotel with this price, the service, the room are way nicer. I don't know how the standard service in Java. So far the city that we have visited in Java, has very low hotel standard but they ask for 5 star hotel price. Amazing right. If Loji Hotel can upgrade their service level to be better than now, I will recommend this hotel. But for now, we are sorry, this hotel is not recommended. Hopefully the Manager read all the review and do some maintenance also the service. Thank you.