Very Good6 Reviews
Pasay|0.83km from Ninoy Aquino International AirportI came to the Philippines for a backpacker trip and as I also work for a Marriott hotel in Germany I have decided to stay in the Sheraton. Especially because it is so close to the airport that I could even walk with my backpack and did`nt have to spend extra money on a transfer or taxi. I stayed 2 nights at the beginning of our trip and the last night of the trip. I came into the hotel with my sweatpants and a backpack and probably looked horrible after such a long flight but still there was no difference in service than with other guests so I felt very welcomed. They also recognized me as an associate and gave me a very nice room with a view to the pool and everyone was so kind, especially Jared from the reception and the guy from the gym/spa who was always smiling. It seemed like everyone in the house knew my name and always called me by name, just amazing! Also when my friend arrived in the second night, everything went very smooth. The only thing I didn`t like so much, is that there was no cozy place to smoke a cigarette (which I know now is normal on the Philippines) and they recommended me the big, very cold (because of AC) and crowded ******, but soon I found out that it is also allowed in a backstage area at the pool. There was a great buffet dinner on the first night with cooking stations and a great variation. For me personally it was just too much, but the food was good! Also for breakfast there was a great variation and the waiters were all great! After our trip through the Philippines I came back to the Sheraton 3 weeks later and Jared immediately recognized me at the reception. On my way to the airport in Siargao Island to Manila I got very wet because of the rain and all my stuff and the backpack was totally wet, but Jared and the Concierge Services helped me so much and put all my stuff nicely in front of a blower to let it dry over night, so that I won`t get sick on the long flight back home. I was so happy and thankful about it! My stay was in february and march 2020 shortly before corona was a big topic. But I still talk about my stay sometimes to friends because it was just amazing and I would definately recommend it! Thanks again to all the kind staff! Take care of you and all the best during theses difficult times!