3.2/512 Reviews
Sukajadi|0.52km from downtown
This my first time stayed here due to other hotel was full. Unfortunately, it was not a bad hotel. The room is spacious with a good staffs services. They greet me in room corridor and lobby. Just a few suggestion compare to hotel i used to stay are : - the breakfast menu should be more variety. I order american breakfast. The quality of the item was low. The bread is like a rock, the sausage was small and not a sausage for 4* hotel. - the room's wall should be repainting since i saw many kids writing on it. - more lights in front of the main gate, it is too dark, i thought it was a office building. The hotel has good and nice plants, should add more lights. I am sure if this hotel give a small touch in main gate, people will interest to try visit and stay. Your gate is too dark and not eye catch. That are few suggestion to management of Grand Aquila Bandung. You also have an excellent staffs who willing to do an extra mile. Such as a woman in Reception willing to send my luggage to room. Her uniform was different from other staff more firm, she is the manager i guess. Im not sure her position. Im sure she did that due to i informed that my luggage still in lobby and i need something immediately for my baby. Also a man with housekeeping uniform deliver my breakfast to room. I realize you are minimize staff since it is a covid pandemi. I really understand with the situation. However, thank you and will visit your hotel next visit to Bandung.