4.6/5Outstanding545 Reviews
George Town|0.84km from downtown
The hotel is good and clean, but the service of parking security is terrible, before we check in, one of the security was playing his phone and videocalling with his friend，so he didnt even notice our car，when he finally noticed us after my husband was leaving to check in first， he knocked our car heavily，and said this is not parking area，i said ok，just a second，he is checking in，the security was rolling his eyes and said it emphasisly again，asked me to move it and i dont even have driving license here. One minutes later ，my husband was back with room card，he checked and let us just parking right there！！ can not believe there are rude staff in this fancy hotel！
这个酒店的保安无比地*****，我们车停在门口去checkin ，有一个印度保安当时在草丛里玩手机压根没看到我们，然后我老公刚离开座位，车引擎今年还开这，就听见有人猛敲我车窗，我吓一跳看见这个印度保安从草丛里跑出来手机不玩了，说这不是停车位，我说好的 等一分钟，他去checkin ，我们马上开走，他在那翻着白眼大声说这不是停车位！ 我说我没驾照，不然你来开。他一副高高在上的嘴脸，站在我车门口，然后等我老公出来拿着房卡，他一看是酒店的客人，就说把车摆正，等我们下车他赶紧跑远了。酒店平时都没有服务态度的培训吗，他都把自己当这酒店主人了