Kuta Bali|10.7km from downtownThe front desk assigned us a room with the smallest window on that floor although still have available rooms. We asked the front desk to change a room but lied to us all rooms are occupied and asked us to upgrade if want a better room, else only can assign us to another room faced to the street and told us live music we will bother us until 9pm. I asked can change room tomorrow, but the front desk said they will checkout after us. Every sentence came out without thinking from the front desk so we insisted to check what is the checking out date of the room next us. Then front desk agree to change the room for us and actually nobody occupied the room. Please rehe**** before lie.